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Loading Folders.

I recently updated to 4.91.1746 I have always had PMail installed on an external drive with the -Roam switch.
I have 675 folders in my Pmail installation.
Lately, when I launch it, it shows me this:
"Preparing Folder Management Layer" and then it takes a long, long time to to load the folders, 25 at a time.
Any clues as what's happening and how to correct it?
Thanks for your help.
Tariya


I recently updated to 4.91.1746 I have always had PMail installed on an external drive with the -Roam switch. I have 675 folders in my Pmail installation. Lately, when I launch it, it shows me this: "Preparing Folder Management Layer" and then it takes a long, long time to to load the folders, 25 at a time. Any clues as what's happening and how to correct it? Thanks for your help. Tariya

Please take a look at this thread , maybe it'll help you fixing it as well.


Please take a look at [this thread](https://community.pmail.com/index.php?u=/topic/12437/pm-appears-to-be-hung-for-many-minutes) , maybe it'll help you fixing it as well.
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I've had the printer selected as Microsoft PDF and earlier I listed my physical printer. Nothing changed. And what about this notice: Preparing Folder Management Layer? Sometimes I don't have this massive delay loading folders. Maybe something to do with the -Roam switch?
Tariya


I've had the printer selected as Microsoft PDF and earlier I listed my physical printer. Nothing changed. And what about this notice: Preparing Folder Management Layer? Sometimes I don't have this massive delay loading folders. Maybe something to do with the -Roam switch? Tariya

How many messages does you new mail folder contain? What about an anti-virus or "anti-malware" application interfering?


How many messages does you new mail folder contain? What about an anti-virus or "anti-malware" application interfering?
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I have 5 messages in the new mail folder. It's usually less than that. I only use Microsoft Defender.


I have 5 messages in the new mail folder. It's usually less than that. I only use Microsoft Defender.

I did some searching of this forum and the PM-Win listserv support archives and did not find explanation into what could be causing the problem. A discussion in July 2025 on this forum was specific to this problem, although it was resulting in a crash. The resolution ended up being a clean installation of Pegasus Mail with a restoration of data from the old installation. That is an awfully tedious and potentially technical solution for anyone with multiple Identities in Pegasus Mail and/or not comfortable with manipulating files and folders with a file explorer.


When I see "Folder Management Layer" I think of a corrupted HIERARCH.PM file. A rebuild of it was suggested in the discussion I found but there is not indication that it was tried. NOTE: A rebuild of HIERARCH.PM will result in the loss of the tray structure in the Folder list so is a last resort for any using trays. Planning for rebuilding the tray structure would be important.


The discussion I referred to is here: https://community.pmail.com/index.php?u=/topic/12268/pegasus-will-no-longer-start/post-57853#post-57853


I did some searching of this forum and the PM-Win listserv support archives and did not find explanation into what could be causing the problem. A discussion in July 2025 on this forum was specific to this problem, although it was resulting in a crash. The resolution ended up being a clean installation of Pegasus Mail with a restoration of data from the old installation. That is an awfully tedious and potentially technical solution for anyone with multiple Identities in Pegasus Mail and/or not comfortable with manipulating files and folders with a file explorer. When I see "Folder Management Layer" I think of a corrupted HIERARCH.PM file. A rebuild of it was suggested in the discussion I found but there is not indication that it was tried. NOTE: A rebuild of HIERARCH.PM will result in the loss of the tray structure in the Folder list so is a last resort for any using trays. Planning for rebuilding the tray structure would be important. The discussion I referred to is here: https://community.pmail.com/index.php?u=/topic/12268/pegasus-will-no-longer-start/post-57853#post-57853
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