[quote user="MartinB"]In MercuryS we have enabled :
Refuse messages that have no 'subject' field
Refuse messages that have no or empty 'subject' fields
However we still get lots of calls asking why the email wasn't received.[/quote]
Are these external senders? Their own mail system should provide them with a notification (DSN) with the text of the rejection - 'Message rejected: site policy does not permit empty Subject' or similar.
[quote]Is there anyway to send a message to advise people their email was not delivered due to no subject !![/quote]
Others have suggested methods to do this. But I would reconsider your setup. If you have this subject field setting to prevent spam, then it clearly isn't working well if it's blocking good mail. Also, I don't see much spam without a subject, and the little I see probably has a forged sender address - so any reply you send back after delivery will go to an innocent third-party (backscatter).
I turn off those compliance settings and rely on other techniques (Graywall, Spamhalter, DNSBLs) to stop spam.
[quote user="MartinB"]In MercuryS we have enabled :
<P>Refuse messages that have no 'subject' field
Refuse messages that have no or empty 'subject' fields</P>
<P>However we still get lots of calls asking why the email wasn't received.[/quote]</P>
<P>Are these external senders? Their own mail system should provide them with a notification (DSN) with the text of the rejection - 'Message rejected: site policy does not permit empty Subject' or similar.</P>
<P>[quote]Is there anyway to send a message to advise people their email was not delivered due to no subject !![/quote]</P>
<P>Others have suggested methods to do this.&nbsp; But I would reconsider your setup.&nbsp; If you have this subject field setting to prevent spam, then it clearly isn't working well if it's blocking good mail.&nbsp; Also, I&nbsp;don't see much spam without a subject, and the little I see probably has a forged sender address - so any reply you send back after delivery will go to an innocent third-party (backscatter).</P>
<P>I&nbsp;turn off those compliance settings and rely on other techniques (Graywall, Spamhalter,&nbsp;DNSBLs) to stop spam.</P>