Hi!
In the last few days a have had a new problem with Mercury v4.62. All my
LAN IMAP connections could not get through to Mercury. I saw the user
log-in try in the IMAP status window of Mercury but the connection
failed and the user did not appear in the upper section of the IMAP
window. The session log brought up the following problem:
...
11:54:11.187: >> 1 capability<cr><lf>
11:54:11.187: << * CAPABILITY IMAP4rev1 STARTTLS AUTH=PLAIN
X-MERCURY-1<cr><lf>
11:54:11.187: << 1 OK CAPABILITY complete.<cr><lf>
11:54:11.187: >> 2 STARTTLS<cr><lf>
11:54:11.187: << 2 OK Begin SSL/TLS negotiation now.<cr><lf>
11:54:11.265: 20: Error -3 creating CryptLib session.
...
This error does only appear within the LAN. All connections from the
Internet did not show this problem.
As mail client, we use TBird over SSL with stunnel for the IMAP
connections. So I use the setting "use ssl" but not "disable plain text
login".
After restarting mercury the problems disappears and that brings me to
my second question:
How can I safely restart mercury without any harm to the active user
accounts? Restarting Mercury with active IMAP connections always results
in damaged mail accounts (my users reported that everything gets mixed
up and that the mail subjects did not fit to the shown mail message text
anymore...)! How do you solve such problems and restart the system with
users all over the Internet?
Thanks,
Konrad
<cr><lf><cr><lf><cr><lf><cr><lf><cr><lf></lf></cr></lf></cr></lf></cr></lf></cr></lf></cr>
Hi!
In the last few days a have had a new problem with Mercury v4.62. All my
LAN IMAP connections could not get through to Mercury. I saw the user
log-in try in the IMAP status window of Mercury but the connection
failed and the user did not appear in the upper section of the IMAP
window. The session log brought up the following problem:
...
11:54:11.187: &gt;&gt; 1 capability&lt;cr&gt;&lt;lf&gt;
11:54:11.187: &lt;&lt; * CAPABILITY IMAP4rev1 STARTTLS AUTH=PLAIN
X-MERCURY-1&lt;cr&gt;&lt;lf&gt;
11:54:11.187: &lt;&lt; 1 OK CAPABILITY complete.&lt;cr&gt;&lt;lf&gt;
11:54:11.187: &gt;&gt; 2 STARTTLS&lt;cr&gt;&lt;lf&gt;
11:54:11.187: &lt;&lt; 2 OK Begin SSL/TLS negotiation now.&lt;cr&gt;&lt;lf&gt;
11:54:11.265: 20: Error -3 creating CryptLib session.
...
This error does only appear within the LAN. All connections from the
Internet did not show this problem.
As mail client, we use TBird over SSL with stunnel for the IMAP
connections. So I use the setting "use ssl" but not "disable plain text
login".
After restarting mercury the problems disappears and that brings me to
my second question:
How can I safely restart mercury without any harm to the active user
accounts? Restarting Mercury with active IMAP connections always results
in damaged mail accounts (my users reported that everything gets mixed
up and that the mail subjects did not fit to the shown mail message text
anymore...)! How do you solve such problems and restart the system with
users all over the Internet?
Thanks,
Konrad
<cr><lf><cr><lf><cr><lf><cr><lf><cr><lf></lf></cr></lf></cr></lf></cr></lf></cr></lf></cr>