[quote user="James Plummer"]
I have been a user of Pegasus for over 10 years. Recently I have had this problem, that Pegasus just crashes . Sometimes I am writing an email, and am in the program for some time and VROOM everything crashes and all the information is gone, and Pegasus crashes. I now have to first write my email in MSWord, and then copy and paste into Pegasus in case it crashes again. I saw some reference regarding antivirus that may be causing it. I wrote to Pegasus sometime back, but my email was ignored.
Where did you write? I can't think of any mail that is ever ignored.
Is there any method to fix this inconvenience. Changing from Pegause to another email would set me back years, so i am forced to stick with Pegasus, can anyone help me to solve this problem.
James
[/quote]
Strange, what version of WinPMail are you using? In any case, what kind of crash are you getting? Are there error messages saying the program has crashed (usually 3 of these) or does the program simply go away. If you get the crash messages you then need to look at what is happening to Pegasus Mail; if the program simply goes away then you need to look at the system level to find the program/function that crashed that caused the OS to shutdown WinPMail. You mentioned the anti-virus program. Which one are you using, some are worse than others. Are you using an anti-virus proxy between WinPMail and the server? Is the anti-virus program scanning the WinPMail directories? Either of these could cause a crash if the anti-virus program grabs a file away from WinPMail for any reason.
[quote user="James Plummer"]<p>I have been a user of Pegasus for&nbsp; over 10 years.&nbsp; Recently I have had this problem, that Pegasus just&nbsp; crashes . Sometimes I am writing an email, and am in the program for some time and&nbsp; VROOM&nbsp; everything crashes and all the information is gone, and Pegasus crashes. I&nbsp; now have to first write&nbsp; my email in MSWord, and then copy and paste into Pegasus in case it crashes again. I&nbsp; saw some reference regarding antivirus that may be causing it. I wrote to Pegasus sometime back, but my email was ignored. </p><p>Where did you write?&nbsp; I can't think of any mail that is ever ignored.
&nbsp;</p><p>Is there any method to fix this inconvenience. Changing from Pegause to another email would set me back years, so i am forced to stick with Pegasus, can anyone help me to solve this problem.</p>
<p>James</p><p>[/quote]</p><p>&nbsp;</p><p>Strange, what version of WinPMail are you using? &nbsp; In any case, what kind of crash are you getting?&nbsp; Are there error messages saying the program has crashed (usually 3 of these) or does the program simply go away.&nbsp; If you get the crash messages you then need to look at what is happening to Pegasus Mail; if the program simply goes away then you need to look at the system level to find the program/function&nbsp; that crashed that caused the OS to shutdown WinPMail.&nbsp; You mentioned the anti-virus program.&nbsp; Which one are you using, some are worse than others.&nbsp; Are you using an anti-virus proxy between WinPMail and the server?&nbsp; Is the anti-virus program scanning the WinPMail directories?&nbsp; Either of these could cause a crash if the anti-virus program grabs a file away from WinPMail for any reason.
</p><p>&nbsp;</p>
