Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.


I added the mailbox of a former pmail installation to my folder list and used it for years for separating private from work mails. The mailbox is not saved in the PMAIL\MAIL\ folder. Now I noticed that the additional mailbox disappeared from the folder list and cannot be readded via "Add mailbox to list" either (no reaction, no error, the program just doesn't do anything).
I don't know if there is a connection, I updated to v4.80 last week. But re-installing v.4.73 does not solve the problem.
Has anybody faced a similar problem and / or has an idea how to solve it? Thanks for your ideas and thoughts.

Dear all, isn't there really anybody who could tell me what my problem could be or when or why a mailbox cannot be added? What could I have done wrong while trying to add the mailbox? Or what can I do to enable Pegasus to add the mailbox again?
I really appreciate any help. Thank you.


The recent question about changing ISP from Plusnet to Sky started me wondering about what ISPs do with hosted email account content when the ISP service is cancelled. The prevalence and insistence on email access via IMAP means the email content is only accessible via that connection. Does anyone know what the typical procedure is by ISPs in regards to access to that email data when the ISP service is cancelled?

Karl_F posted Feb 15 at 4:51 pm

My friend uses PMail for about 18years, as a mere user smile.
She gets her mail using POP3 to Pegasus, using the setting "leave on server", to also enable reading her mail from the smartphone. Worked for many years.

Now somehow Pegasus seem to "have lost" the "last read counter value", meaning, when she calls for new headers, it grinds through > 5k mails. The latter is no problem in it self, but these mails represent about 8GB of data, so my suggestion, simply let it read all these mails new and delete the "unread", to get the counter right, is really only a last resort.

TL,DR: Can i, and how, set the value for POP3 last read message #?

recent by Karl_F  ·  Apr 24 at 4:21 pm

The first column header in my SENT folder is always FROM, which of course is always my e-mail address, so I don't know for sure until I open the message who the message was sent to. I've searched the help section in Pegasus, but I can't find any way to change that first column header in the SENT folder from SENT to TO (the receiver of the e-mail I sent), or even how to add a "TO" column header.

I'm using IMAP (which has the SENT folder built in) and Pegasus version 4.73, Windows 10. On my phone app, the sent folder appropriately shows the first column as TO by default, unlike my Pegasus client on my computer. Is there a way that I'm overlooking whereby I can change that column to "TO" in Pegasus as well?

Thanks in advance for your help!


recent by dgrahame  ·  Apr 13 at 6:16 pm
SgtAWilson posted Mar 10 at 11:17 pm

Hi All,

Just updated to Pegasus Mail 4.8 and have noticed that when I copy and paste text into a new plain text message (with all the Pegasus mail settings set to plain text, etc), the text still gets pasted in with the font type, size, etc, etc copied from.

This didnt use to happen with Peg 4.73 (or any previous version), as it would strip out the font, size, etc and just paste the plain text.

However when the message is sent, the received email does just consist of plain text, and the email in the sent folder is also just plain text.

Maybe just a graphical quirk? but if this could be fixed in the next update that would make things less confusing.

Many thanks

PS. When I had to register for this site, and received the email (in Pegasus Mail) to say that I had to confirm my email address, the link you have to visit isnt a hyperlink and I had to copy and paste it to get it to work!

recent by Michael  ·  Apr 12 at 10:59 pm

I just switched to a newer PC - from Windows 8.1 to Windows 10 PC - cannot post copied text into reply email without the html.

This is with the newest release of 4.8 1028. On the old PC, if I copied text from a website and pasted it into a reply email, it was pasted in plain text - not weird segments of html blocks.

I cant show you the page that I'm copying from, because it's a proprietary database, but I've been using it for years and things only changed when i switched PC's.

recent by Melissa2022B  ·  Apr 12 at 7:14 pm

I've been suffering crashes of Pegasus Mail when processing messages in IMAP folders provided by some servers, in particular Microsoft's (I'm using port 993 and direct SSL connect.) Most operations work, but anything which involves deleting or moving a message is likely to provoke IMAP error pop-up windows or to crash Pegasus Mail, often after a few more clicks or commands on that mailbox rather than instantly.

I think I have found a difference between an IMAP server without problems and one with them. Here are snippets from some internet session logs saved by Pegasus Mail. (Unless you're David or one of the team trying to modify Pegasus Mail itself, you can stop reading now.)

This led to a crash of Pegasus:
A8 - copy the message to the Deleted folder (worked)
A9 - read the status of the message (worked)
A10 - set the message status to "deleted" (worked)
A11 - read the new current message
This has worked, but there's a response * 3 EXPUNGE which has surprised Pegasus and confused its state.
A12 - before A11's finished, this command starts to read another message
...then it all gets very confused, reading message header and content data and trying to interpret these as IMAP responses.

10:03:29.286: << A8 UID COPY 52289 "Deleted"<cr><lf>
10:03:29.487: >> A8 OK [COPYUID 12 52289 4280] COPY completed.<cr><lf>
10:03:29.494: << A9 UID FETCH 52289 FLAGS<cr><lf>
10:03:29.620: >> * 3 FETCH (FLAGS () UID 52289)<cr><lf>
10:03:29.773: >> A9 OK FETCH completed.<cr><lf>
10:03:29.774: << A10 STORE 3 +FLAGS (\Deleted)<cr><lf>
10:03:29.996: >> A10 OK STORE completed.<cr><lf>
10:03:30.038: << A11 UID FETCH 52294 (FLAGS UID RFC822.SIZE BODY.PEEK[])<cr><lf>
10:03:30.181: >> * 6 FETCH (FLAGS (\Seen) UID 52294 RFC822.SIZE 70304 BODY[] {22531}<cr><lf>
10:03:30.183: >> [Read 16368 bytes]
10:03:30.190: >> [Read 6163 bytes]
10:03:30.196: >> )<cr><lf>
10:03:30.196: >> * 3 EXPUNGE<cr><lf>
10:03:34.558: << A12 UID FETCH 52295 (FLAGS UID RFC822.SIZE BODY.PEEK[])<cr><lf>
10:03:34.574: >> * 9 EXISTS<cr><lf>
10:03:34.576: >> A11 OK FETCH completed.<cr><lf>
10:03:57.376: << A13 CLOSE<cr><lf>
10:03:57.379: >> * 6 FETCH (FLAGS (\Seen) UID 52295 RFC822.SIZE 62283 BODY[] {12790}<cr><lf>
10:03:57.380: << A14 LOGOUT<cr><lf>
10:03:57.381: >> Received: from (2603:10b6:5:1a7::10)<cr><lf>
10:03:57.381: >> by with HTTPS; Mon, 4 Apr 2022<cr><lf>

A similar command using a different mailbox didn't have the * <n> EXPUNGE response and caused Pegasus Mail no problems. Here's the equivalent snippet from the log file, for comparison. The equivalent of A11 in the first log is A7 in this one.

10:41:39.873: << A4 UID COPY 4347 "Trash"<cr><lf>
10:41:40.054: >> A4 OK [COPYUID 1459765642 4347 81] Copy completed (0.153 + 0.000 secs).<cr><lf>
10:41:40.058: << A5 UID FETCH 4347 FLAGS<cr><lf>
10:41:40.080: >> * 311 FETCH (UID 4347 FLAGS ())<cr><lf>
10:41:40.080: >> A5 OK Fetch completed (0.001 + 0.000 secs).<cr><lf>
10:41:40.080: << A6 STORE 311 +FLAGS (\Deleted)<cr><lf>
10:41:40.107: >> * 311 FETCH (FLAGS (\Deleted))<cr><lf>
10:41:40.108: >> A6 OK Store completed (0.001 + 0.000 secs).<cr><lf>
10:41:45.318: << A7 UID FETCH 4348 (FLAGS UID RFC822.SIZE BODY.PEEK[])<cr><lf>
10:41:45.358: >> * 312 FETCH (UID 4348 FLAGS (\Seen) RFC822.SIZE 11155 BODY[] {11155}<cr><lf>
10:41:45.360: >> [Read 11155 bytes]
10:41:45.363: >> )<cr><lf>
10:41:45.364: >> A7 OK Fetch completed (0.017 + 0.000 + 0.016 secs).<cr><lf>

I hope this is some help to fix the problem. As far as I can tell, the response is allowed by the IMAP protocol during a UID FETCH command.

The problem's not new in version 4.80.

recent by David Harris  ·  Apr 5 at 5:06 pm
RichU posted Mar 27 at 7:46 pm

Am I about to lose access to my email with Pegasus mail, which I have happily used for years? (About to update from Pegasus 4.73 to 4.80) Please help if so!

I got this from Goggle:
On May 30, you may lose access to apps that are using less secure sign-in

To help keep your account secure, Google will no longer support the use of
third-party apps or devices which ask you to sign in to your Google
using only your username and password. Instead, you’ll need to sign in
using Sign in with Google

or other more secure technologies, like OAuth 2.0. Learn more


What do you need to do?

Email software, like Outlook 2016 or earlier, has less secure access to
your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other
software where you can sign in using Sign in with Google.
Learn more

You received this email to let you know about important changes to your
Google Account and services.

recent by RichU  ·  Mar 28 at 3:26 am

I just tested the global disabling of IER update notification by creating an ierenderer.ini file with UpdateNotification=NO as its only entry and placing it in the same directory as ierenderer.dll. I feel like I'm missing something because I expected a way to allow notification to specific user(s) but I don't find anything about that. I was also surprised to see that the IER 'auto update check' menu option still existed and could be toggled for the two users that I checked.

If I didn't miss anything then I think it would be beneficial if...

  1. The .ini contained another entry to allow notifications to listed Pegasus Mail user(s).
  2. When UpdateNotification=NO is set, the 'auto update check' menu item be hidden or changed to something like "Auto Update Check (admin disabled)" and greyed out to users not in the allowed list.

recent by Michael  ·  Mar 24 at 6:37 am
aurorawatcher posted Mar 18 at 10:36 am

Whenever I try to forward an html message with the 'Edit or make changes' option set, the forwarded message loses all the images and replaces them with blank boxes. Whenever I need to do this I have to use another mail client such as Outlook. It has always been this way, but now that most emails come in html format it is a real inconvenience. I have scoured all the options with no success. Have I missed something?
Thanks in anticipation.

recent by Michael  ·  Mar 22 at 6:08 pm
lhhesscpa posted Mar 15 at 8:21 pm

I am missing emails from a a 2-week period this month. I know this because I can see them in my online Google Workspace account. There are CNM files during that same period. Is there a connection? And can CNM file be converted to PMM & PMI files?

recent by Brian Fluet  ·  Mar 16 at 5:48 pm

Some time ago, maybe due to some windows upgrade, the FIND text option stopped working.

Today, after installing 4.80, I tried again, just to check of something had changed.

The problem still persists, it shows no results, even when searching inside a single folder.

I suppouse this must be caused by some windows library change but cannot find which one.

Thanks in advance.

Miguel Ganan

recent by mganans  ·  Mar 14 at 6:42 pm

First - congrats and thanks Devs for the long-awaited update. Seems quite smooth.

Only one question - the font size in my Address Book is noticeably larger than in all other open windows. I thought somehow it was linked to one of the 3 wIndows settings in Fonts. Seems not. Maybe it is linked to Windows system fonts (I use similar fonts for both Windows and Pegasus - but even my Windows system font is smaller...Like 10 pt vs what looks like almost 16 pt in my Address Book.

Is anyone else having this issue and is there a simple fix?

It is a minor thing for sure. Thanks

recent by Brian Fluet  ·  Mar 12 at 10:10 pm
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