Hello,
I am experiencing a strange problem with Pegasus Mail 4.91.1746 on Windows 11.
The problem started after reinstalling the IERenderer.
My configuration:
Windows 11
Hello,
I am experiencing a problem with Pegasus Mail 4.91.1746 on Windows 11. The problem started after reinstalling the IERenderer.
My configuration:
Windows 11
Pegasus Mail 4.91.1746 (11 August 2025)
IERenderer 2.7.4.0
Original problem:
Incoming emails were sometimes displayed with an empty message body. The message text occasionally appeared only after clicking the "View" button.
I uninstalled and reinstalled the IERenderer. This fixed the message display problem.
New problem after reinstalling IERenderer:
Double-clicking messages in the Inbox no longer opens them. The selected message simply remains highlighted.
The following tests have been performed:
Double-clicking folders works normally.
Double-clicking messages in Sent Copies works normally.
Double-clicking messages in the Inbox does nothing.
Pressing Enter opens the selected message correctly.
Clicking the toolbar button "Open" also opens the message correctly.
The problem affects all messages in the Inbox, not just HTML messages.
Copying a message into another ordinary folder did not solve the problem.
Restarting Pegasus Mail and Windows did not help.
Switching to BearHtml allows the message window to open by double-clicking, but the message body remains blank.
Switching back to IERenderer restores the correct message display, but double-clicking in the Inbox still does not work.
I have also checked the preview settings, folder behaviour and user interface settings without finding a solution.
My questions:
-Is there a way to reset the Inbox message-list configuration without affecting stored emails or mailbox data?
- Could this be related to the folder-specific configuration or message-list window?
I would appreciate any advice, especially from David Harris or anyone who has experienced the same problem.
Thank you very much for your help.
Best regards,
Hartmut