Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.


The number of folders, trays and emails have accumulate significantly over the 20+ years of PM usage. I wonder, is there a way to get a total count of the ones store locally(POP3)?

  • The number of lines in HIERARCH.PM would get me close to the number of trays and folders.
  • But where are the numbers of emails per folder stored (e.g. as displayed as toal:read)?

Any idea?

recent by msetzerii  ·  Feb 17 at 8:43 am

As this is generally a long time problem (at least for me), there must be information discussed already, but the search didn't work for me. I apologize for the repetition.

On forwarded emails, attachments (temp files?) are created and sent along with the forward. I just accepted that and no one has mentioned it for years.

But on a recent forward to a Gmail address, the recipient reported that one of the attachments was a copy of a previous email I forwarded him. Is there a way of preventing this from happening?

Using 4.80.1028 and Pegasus for Windows user since 1996.

recent by Michael  ·  Feb 16 at 2:52 am

Simce pegasus is dead for the forseeable future for anyone using Microsoft email I need to move all of the emails to outlook. I came across this 15 year old thread talking about using mercury and IMAP to move pegasus folders to outlook. Never used mercury before. Anyone have any idea if this method would still work? Thx

recent by msetzerii  ·  Feb 15 at 3:34 am

A serious and urgent issue: my emails have suddenly stopped showing attachments, even for older emails. The emails show the larger size but the "Attachments" page empty. I found but that was 18 years ago. I don't have a state.pmj**; it may have been accidentally deleted. What should I do to safely fix the problem?


recent by Brian Fluet  ·  Feb 11 at 2:22 pm
Mike Main posted Feb 10 at 2:07 pm

I don't understanbd of this but I have download 4.80 but the spell checker does not accept new words: I can't add to the disctionary.
Some months ago I get a message from Mr Harris saying Pegasus was aware of the fault and was 'fixing it'.
Has it been fixed? How do I get the repair?

recent by msetzerii  ·  Feb 11 at 12:05 am

Greetings All,

Be advised that a revised 4.81 Public Beta should be released in the next few days It should fix the issue of the disappearing POP3 and SMTP definitions experienced in installations with different Home and New mailbox directories.

IMPORTANT: Anyone who moved their definitions files (.PND & .PM3) from their Home mailbox directory to their New mailbox directory will need to move them back. Post for assistance if needed.


Dear Helpers
Since a while - already before I installed the newest version of IERenderer ( I have this strange happening, when I want to use the preview pane (for the first time in a Pegasus session):

  • when touching the scroll bar
  • when touching the text

The message text always is the same.

Any ideas for t he reason - or even remedy?

recent by kdaube  ·  Feb 10 at 8:07 am

David Harris has just released a Pegasus Mail for Windows public beta 4.81

The public beta, which corrects the problems with the dictionary and introduces ouath2
verification for GMAIL (only) is available from:

More information on :


Han van den Bogaerde -
Member of Pegasus Mail Support Group.
My own Pegasus Mail related web information:


recent by Michael  ·  Feb 9 at 7:03 pm

Hi - not immediately, but several days after upgrading to 4.81 every time I close Pegasus, and restart, the POP3 and SMTP profiles I use disappear from the opening window in Tools, Internet Settings. If I then click on Add, I can recover them but it means doing this every time I start up.

End of year rush, I forget really the sequence of things as I also updated the IE renderer, I think some days later. It is possible it started then (though it does not seem logical really. I updated to the beta fairly soon after it was released and things seemed ok. I only noticed this a few days ago when I got SMTP errors.

Anyone else experiencing this? I will if needed roll back to 4.80 but just trying to understand and see where the problem lies first. Thx

recent by Michael  ·  Feb 5 at 1:13 am
0MrSkeezix143 posted Jan 30 at 6:39 pm

I just want to take the time to thank all for your help in solving my recent problems. It is most appreciative and so glad there are folks out there willing to help dunnies like me. It is certainly true that you learn something new every day. thank you once again!


Hi All. I have many emails that take quite some time to open, usually 1 minute, compared to the rest, which are almost instantaneous. Once the email is open, the body consists of continuous lines of Asian characters and other symbols. No part of it is in English.

Whilst it is rendering these emails, there are no other menu buttons or such displayed int hat window. They only appear once the body is rendered.

It appears to be an issue with the last couple of IE renderer updates.

Is anyone else experiencing this issue?

recent by msetzerii  ·  Jan 29 at 9:50 pm

After a period that Pegasus Mail was unable to send via SMTP, our support staff sent me the following message:

I noticed you use the authentication as below from you log:

13:44:10.028: >> 250-AUTH GSSAPI NTLM LOGIN

We don’t use this authentication method.

Could you use the authentication as below?

GSSAPI NTLM to Normal Password

I searched NTLM here in the PMAIL Community and found nothing that helped me. What is our org's Support Staff talking about? How can I make this change?

Thank you in advance,

recent by msetzerii  ·  Jan 28 at 5:07 pm
kdaube posted Jan 23 at 2:23 pm

Since a while sent messages are no more copied to the self folder (in my case mailfolder !_Sent).

  • It is defined in Tools > Options > Outgoing mail > Copies to self
  • Checked: "Ask at send time whether or not to make a copy to self"
  • Checked: Tools > Options > Outgoing mail > Messaages and replies > Copy to self ON

WinPMail Version 4.80.1028, Jan 16 2022, build ID 1028
on Windows 10.0.19044.2486

Have I missed something - or accidentally deleted?

recent by Brian Fluet  ·  Jan 24 at 8:27 pm
0MrSkeezix143 posted Jan 23 at 7:18 pm

While I await my other problem on trying to see if i can recover messages that disappeared from my new mail folder, i ran across another I forgot to ask about.

In receiving mail I sometimes get messags w/attachments that say type unknown and believe I need to go to a location to add word or excel etc. in order to receive What/where is the procedure I need to go to add these type of documents in able to view

Thanks again
Always appreciate your help and glad you folks are there to help

Danny McGill

recent by Brian Fluet  ·  Jan 23 at 10:16 pm
philherz posted Jan 22 at 11:27 pm

Using v4.80.1028 on Windows 10.

Created a new user today (Call it: NEW) based on some of the settings of OLD.

For a while, both could be opened at the same time and worked fine but, then every time I used the shortcut to open OLD, NEW opened up, so I rebooted.

I still can't open OLD. When I click the shortcut, nothing happens. I see in Windows Explorer that files are still there, but is there a way to actually get them to open on my computer?

Is my only option to save the files and then substitute a backed up copy that I have from Pmail>Mail>OLD?


recent by Brian Fluet  ·  Jan 23 at 1:40 pm

Somehow the new mail folder with messages still in them was accidently there a way to recover the folder/messages that were still in there? The folder seems to be starting over i usually keep all the messages for any response still in there until I do find it necessary to move to a particular folder if i wish to save

recent by Brian Fluet  ·  Jan 22 at 5:41 pm
Hide topic messages
Enable infinite scrolling
1 ... 45678910 ... 281
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft