Hello!

You cannot add a picture to a template within the current Template Editor, that is if you expect a WYSIWYG-kind of editor. However, there are two workaraounds that may help you:

(a)
When writing a message (in the Message Editor window), you can save the message for later editing (the "Save"-button). When saving a message, you can choose to save that message as "Reusable mail stationery".
The workaround is simply: just write a message within the Message Editor window (as if you wanted to send it); add pictures, formatting etc. as you want to; save the message, checking "Save this draft as reusable mail staionery". Next time you want to send such a message, open the Draft Manager window, edit the message text and the recipient's address, and send it. The Draft Manager lists those messages as "Stationery" (unlike a "Draft message" that has been saved only for later editing).
Note: if you open a message from the Draft Manager, make sure that the "Rich box"-box is checked. There is a small problem in saving a formatted message: the "Rich text"-box is not checked anymore if you open the message from the Draft Manager (even if you checkmarked that box before saving the message), so Pegasus Mail does not know that you want to send that message with formatting and inline-graphics.

If you want to have a fancy signature added to the message, make sure you have a "Rich text"-variant of the respective signature set defined.

(b)
I have to admit that the following workaround is something that I have not tested much, so you may have to try and find out whether it helps you. You should also know that the following suggestion is rather technical, so you may want to follow it only if you are (more or less) experienced in HTML and in the formal syntax of an e-mail mesage (like message body, message headers, inline-graphics etc.)

The basic idea is to insert the HTML source code to the Template Editor and to tell Pegasus Mail to send an HTML-message. The main problem here is that the Template Editor currently does not have an option to switch between HTML and "text only", neither is the Template Editor a WYSIWYG-kind of editor.
(b1) The first thing is to enter the MHTML source code. MHTML means a mail-targeted version of HTML, and in this regard, it also means the additional information like boundary lines within a multipart message, content-type information etc.
Send yourself an e-mail message with inline graphics, fancy formatting, etc., and look at the raw view of that message after receiving it. You will probably see some lines similar to "------=_NextPart_000_0040_01C810B1.918D9510" or "Content-Type: image/jpeg;". All of these lines and sections follow the message headers. The idea is to have the same structure within the "Body"- /  "EndBody"-command of the Template Editor (including the decoded version of the picture file you want to send within the message). Perhaps, you send yourself the very message that you want to send as a birthday message and simply copy its raw vew to the "Body"- / "EndBody"-section of the Template Editor after receiving it.
Note that the Template Editor now contains the MHTML-source code which is unusual since the Template Editor usually "pure text" only. In other words: what you are doing here is a kind of a hack.
(b2) Usually, the Template Editor expects a "text only"-message to be defined. However, the message you want to send is an HTML-message, so you have to tell Pegasus Mail (and the recipient's e-mail client) that the message is an HTML-message instead. If you did not do so, Pegasus Mail would simply send the MHTML-source code as it is, so the recipient would simply receive the source code, not the fancy version you actually want to send.
In order to tell Pegasus Mail and the recipient's e.mail client that the message is HTML, you add the line similar to
set Header "Content-Type: text/html; charset=iso-8859-1"
to the template. Look at the sample message you have sent yourself: what "Content-type:"-header (within the actual message headers) was added to it? You may just copy that line to the template.

Note:
- This is a really technical hack. A downside of it is that the message the template will generate will probably have two "Content-Type:"-headers. I am not sure whether all e-mail client can handle this.
- While creating the message based on that template, Pegasus Mail handles that message as a "text only"-message. Because of the hack suggested here, it is only the recipient (not you) to see the fancy version of the message. I also suggest not to add any signature in a hack-template like this one.

As (b) IS rather complicated, I suggest you might send me a copy of the picture you want to add to the template, so I can try and create a template based on the hack I have suggested. If I succed in creating such a template, I will make it available to you (of course); otherwise, I will tell you that it does not work. As you said, you are new to Pegasus Mail, so I think a hack like this one may be too demainding to start with for you.
If you want me to create that template for you, just send me a private message, so we can discuss details.

I have done this in the past for certain situations but I did have this working on the old version of mercury, when I upgraded to the latest version is when I started having the issue

I have Mercury installed on a server and PMail on about 20 computers.  Everything is working as expected except I have 2 user names longer than 8 characters long and I cannot log into there accounts.  I get "The user you are attempting to 'become' (USERNAME) does not exist on this system."  When I shorten the username to be 8 or less everything work.  I have the Local Mailbox directory path ending with ~N.  I have tried changing it to ~8 but receive the same error.

Thanks for your help.

I Resolved this with pconfig and running pconfig.exe.  I selected the "Standalone" menu and changed the ~8 to ~N and everything works.

It is almost certainly access rights problem.  In Vista once a program is installed, the directory and its contents including sub-directories is changed to Read-only.

You need to setup the NewMail directory under My Documents or somewhere else such as the _localdata directory.  Then run PCONFIG.EXE to change the mailbox location to its new location. . 

HTH

Martin 

Hi everyone,

 I have finally found what went wrong, if it can be of any help following is the "answer" :

The issue :

I've the English 4.41 version, with a clean re-install from today, my mailbox was created several years ago. Pegasus crashes even if no fields are filled, it's really the "send" button that trigger the crash. No syslog.pm file is created. I've tried WinsockxpFix.exe but still no change. By the way, everything else works great ! With a new mailbox starting from scratch, sending is ok, so it's something in my mailbox folder, but what ?

The answer :

State.pmj in my mailbox folder. Looks like the transfer from C:\ to S:\ drive wasn't updated in that file, I don't know why.

hi i dont know what im supposed to say!!![:S]

I am so grateful for this forum. Pegasus Mail has so many functions that in all the time I've been using it I had not found these. I didn't even know how to ask the question properly so here's a big thank you to Ravi for asking the right question in an intelligent manner and to Han for a great answer.

Something is failing to write/delete on exit.  First try to manually delete the deleted messages folder.  If that does not help take a good look at the hierarch.pm file.

This phenomenon was also noted in the CIX confferencing system.  I did not notice it at once, but it did happen within a number of weeks.  It seemed to be linked to a general slowing  down of my system.  I don't use F-Secure, but F-Prot, but I believe this uses the same scan engine. 

[quote user="bellev12"]

Hi

I have encountered an issue I can't rectify. 

I have not changed any setting in Pegasus nor have I downloaded any new software.

Now for the problem: When I send an email the recipient receives 3 copies.  I have contacted my isp regarding this issue thinking it was their fault - however when I send an email directly from the isp's post office the recipient receives only one email.

Is their some setting that I need to change?

Any help or advice would be greatly appreciated

Bellev12

[/quote]

 Well I would say, it's not possible. But then they get them. Ar all recipients getting multiple messages from you or only one. Perhaps this recipient is multiple times in your addressbooks en you resolve aliases for addressbooks....

Do you perhaps send to the person from a specific identity and have the bcc (or cc) fileds set to always mail to the recepient.

 
Go through the settings and check. Perhaps the recipient can zip the received files and can send them back to you so you can inspect them.

Please send me a copy of the crashing message (email: irelam@telus.net).   It sounds like it is another of the badly broken html messages. But your message suggests it can happen at any time you try to open a html message?  Do you have Bearhtml.dll installed in your Pegasus Mail executables directory (Eg c:\pmail)  ?  If you do, have you set up a Bearhtml.log in your NewMail directory (c:\pmail\mail) to record problems.?

Martin 

Question:

Is there a way for Pegasus to display the lines within the message editor at the currently set right margin while I am typing?

 
ie: if set to 70 characters (monospaced style as per plain text) then by using Control J or reflow of paragraph the text would display with the line breaks as per the right margin? [ will reset mine to 65 characters in the Tool | Options for both pop and IMAP accounts/identities ]

 
If this can be done ( I think this is what I was trying to ask at the start of this thread) then my question is answered. As people have noted the target application will display as per the end user including any funky fonts, message viewer width etc. As I noted at the start, the error is most likely at my lack of understanding just asking for help in understanding.

 

> Hi all, i am a newbie.
>
> Can anyone tell me how to easily get mercury mail to automatically
> send email at specified times?

Create a message in "Glue" header format and save it as a <8 character filename>.101.  Then use your scheduler to move this 101 file into the queue at the time you want.

Here's a sample of a plain text message in glue headers format.

$$ mailfrom@email.address
rcptto@email.address
cc@email.address

From: Mailfrom@email.address
To:   rcptto@email.address
Cc:   CC@email.address
Date: 27 Nov 2007 13:57:22 +0100
Subj: Glue Headers

Body of message.  The $$ line is the SMTP MAIL FROM: address.  The next two lines are the SMTP RCPT To: addresses.  The next line is a blank line and is required.  The next lines are the body of the RFC 2822 message and I've made it pretty much as simple as it can be.  You can take a fully formatted RFC 2822 message (*.cnm) file from your new mail folder and create the glue headers 101 file if you wish to send HTML.

>
> Thanks in advance
>
> Atephoald.

Though the specifics are different, it actually sounds as though the cause might be the same as the problem I've had over the past few days--which just got solved yesterday.  Now maybe it's not the same cause, but if you want to try, check out the thread I started about attachments (at the moment maybe 3 below yours).  Specifically, you might try downloading drtcp from dslreports (link in that thread) and setting your MTU options as are discussed there.  That MIGHT solve the problem--because it sounds like your attachments are fragmenting.  You can read the wikipedia entries about MTUs and MTU pathing and they'll glaze over your eyes.  But that drtcp executable sure cleared up the issue I was having (attachments not sending, stopping partially through), and it's very obvious how to use it (at least after reading that thread).  If you decide to try, at the very worst you can easily change your settings back afterward.

It appears that sometimes certain installations of Pegasus just has trouble sending email to certain addresses--and though they can email your brother, that doesn't necessarily mean email to you follows the same route--so it might be hitting a machine somewhere that's squawking at that MTU path setting.

On the other hand, I may be completely wrong, but at least I'm trying to help!

OK more information:

These numbers, of course vary. Below are the ranges:
when the spam filter stops working 

how many messages are in the in box?     5-50

How many messages are in the spam folder?  10-500

how long has pmail been up?  1  - 12 hours 

How often is it failing?  1-5 times daily

[quote user="Han v.d. Bogaerde"]

I suggest to go Tools -> Public Folders and re-add the tree.

[/quote]

Thanks Han. Worked a treat. There they all are.

Ellie
 

> I know that there is a way to configure a holding zone for email
> should the primary email server become unavailable due to network
> outage or server issue, and that this can be automatic by configuring
> an alternate MX record with a higher priority.  According to someone I
> have spoken with the email would be stored in one large chunk ( linux
> server) then when the promary server becomes available it would pull
> all the data back.  Does anyone know how to configure mercury to do
> this?

Mercury/32 does not at yet have the capability to perform as a MX server.  That said you can setup Mercury/32 to create a domain account that will store mail delivered for a domain and then the primary system can connect via a POP3 type connector (fetchmail, MercuryD) and deliver it to the users.  Of course the DNS must be modified to point of the Mercury/32 system as a MX host.

[quote user="Bob"]

I just received a call from an office where I occasionally work and where I am--for better or for worse--the default IT person. Someone tried to send out a very large e-mail about 265Meg in size.  He can still check mail but Pegasus is working at a snails pace, and there is a message at the bottom left that says "applying mail filtering rules."

 I have advised this individual to go to lunch and see if Pegasus Mail finishes "applying mail filtering rules" by the time he gets back. Was this good advice or is there something else going on here?

 Thanks,,

Bob Mulder

Raleigh, NC

[/quote]

Tell to close down Pegasus Mail and remove the hughe *.cnm file from the Home mailbox location.

checkdisk and a reboot solved the problem.

Thanks 

Thanks.  Problem solved.