Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Thomas R. Stephenson posted Nov 13 '07 at 11:22 pm

[quote user="Euromancan"]

Using V4.41, works great! I run two user accounts. One problem encountered in only one of the accounts (with by far the most emails) is that I cannot copy an email from one folder to another, or from New Mail to a folder. If I try to copy, then the program freezes. I can only drag and drop, as many times as I please, but I can only have one copy of a given email. Anyone else encounter this?

Quite odd.... Thanks! 

[/quote]

 

I've never encountered anything like this but you might want to post the Help | About Pegasus Mail | Info for the one that works and the one that does not for comparison.

 

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Greenman posted Nov 14 '07 at 9:55 am

ahh - it was my error. I'm pretty sure the synonyms file was out of date, I replaced it with the latest one and everything is working as it should be. Thanks again for the help.

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irelam posted Nov 14 '07 at 11:58 pm

If you have SpamHalter enabled you would still have to get to each user's NewMail directory and update WI_SPH.ini to code Enable=0, but why not keep SpamHalter alive - better defence in depth?

Martin 

 

 

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nick robinson posted Nov 10 '07 at 3:07 pm

Well, things got worse and eventually my internet connection collapsed as well. After several hours hair-pulling out, I tried this program

 http://www.snapfiles.com/get/winsockxpfix.html

 and everything came back to life. Seems it was a corrupted registry entry.  Thanks for listening to my cries of woe ;)

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[quote user="Rendres"]

Heya,

I currently use two different smtp profiles, of which only one works, depending on whether I am at work or at home. Generally, I use Identities to set my location, and there are no issues. However, I frequently forget to do so, and as a result, I have emails queued for sending that cannot be sent, unless I go into my outbox, resend them, and change the identity on the "special" tab. This also requires me to delete the first email out the queue. Generally, I cannot change the identity on that first mail any more, because it is already in "final form".

Any ideas how I can simplify my life on this one? Is there any (other) way of changing the smtp profile for an email that is already in the queue?

 

cheers

Rolf 

[/quote]

Rolf 

MailRoam <http://www.trigonic.com/cm/node/4> provides a solution to this problem. I have been using the free version (1.2) for several years...

Chris
 

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mushpuppy posted Nov 16 '07 at 8:12 pm

Whatever I did, in case anyone else faces this problem, here's how I solved it:

I had a new mail folder with some files and an Admin folder within it.  I copied all my old mail files into the Admin folder.  Et voila! My almost 10 year email history was back.

Thanks again to Thomas for being so patient.
 

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> Thomas,
>
> Thanks so much for your feedback.
>
>  Where can I get more educated on how to use translators to convert contact to the address books?



For the address books use Dawn, created by Boris Zakharin

Dawn 5, created by Boris Zakharin

Dawn works with the following programs:

    * Becky! -- Known to work with versions 2.00.08, 2.21.03
    * Corel WordPerfect Address Book 8.x
    * Eudora -- Known to work with versions 3.0, 4.3, 5.0, 5.1, 5.2, 6.0, 6.2
    * ExecMail / Simeon
    * Forté Agent -- Known to work with version 4.0
    * Internet Explorer / Outlook Express / Windows Address Book (WAB) 4.0 - 6.0 -- Known to
       work with versions 4.0, 5.0, 5.5, and 6.0
    * Juno 2.0 - 5.0 -- Known to work with versions 2.0.11, 4.3.09, 4.3.11, and 5.0.33
    * Mozilla (Seamonkey) -- Known to work with versions 0.6, 0.7, 0.8, 0.9.2, 0.9.3, 0.9.7, 1.0,
      1.2, 1.3, 1.6, 1.7
    * Mozilla Thunderbird -- Known to work with version 1.0.2
    * Netscape 3.0 - 7.1 -- Known to work with versions 3.0, 3.03, 4.0, 4.7, 4.78, 6.0, 6.01, 6.1,
       6.2, 6.21, 7.0, 7.1 (Netscape 8 does not have an address book)
    * MS Outlook 98 / 2000 / 2002 / 2003
    * Opera -- Known to work with versions 5.1, 5.2, 6.0, 7.0, 7.23, 8.01, 8.02
    * Palm support through Palm Desktop (read only) -- Known to work with versions 3.01, 4.0,
    * Pegasus Mail -- Known to work with version 3.12b, 4.01, 4.12a, 4.21c, 4.51
    * Pine (PC and UNIX) -- Mailing Lists not supported
    * Other programs which can use/import/export LDAP/LDIF, vCard (VCF), Comma Separated  
       Value (CSV), plain text, one per line or comma separated formats or store addresses in a
       text file suitable for extraction
    
http://mysite.verizon.net/zakharin/software/Dawn/

>
> Would you please expand on your comment:  "You can download
> all the mail to the local system and process the mail
> offline. "  I don't understand how that would work.  If it's
> not web-based, why would you have to download the mail to the
> local system and process the mail  offline.  I must be
> missing something.

I'm not sure what you mean.  Any POP3 mail client will download mail from a POP3 host to the local hard drive.  Web based mail is read and processed while you are online using via a web browser.  

>
> Thanks,
>
> Dave
>

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Thomas R. Stephenson posted Jan 19 '08 at 10:40 pm

> > My only guess is that this use has something running on this system once in awhile
> > that causes the problem.  This assumes that WinPMail is just going away and not
> > actually crashing with the standard Windows error messages.  If he's getting this
> > only sometimes, this also may be caused by really long filenames and directory
> > paths.
>
> This is correct. Peg just "poof" disappears. The file he
> tries to attach is always the same one. He edits the file
> each morning then sends it to several people. Always the same
> file always in the same place. I can try excluding that
> folder from the Symantec Antivirus program  

The "Poof" says something else is failing any the OS is closing WinPMail since it was talking to that something else at the time.   I'm not at all sure this is an anti-virus issue but I guess it could be.

>
> > He's going to lose a folder sometime, all it takes is having one system open filtering
> > mail into a folder while the other is deleting mail from the same folder.  This is
> > especially true if the deletion triggers a file compression.  The index is going to
> > take a hit for sure but it's also possible that the PMM file becomes unreadable. 
>
> He's been warned and he knows the risks . That's all I can do. The rest is up to him.

You want to know who'll take the blame when he loses that 1.5 GBytes of data.  ;-(

>
> > Are you also running Mercury/32?  Is it possible for this guy to use IMAP4 instead of > > direct access?
>
> We're not running Mercury here. Just Pegasus on a Windows
> 2003 Server and a POP3/SMTP server on a separate box.
>
> Thanks,
>
> Ken

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[quote user="tailwinds6"]

Thanks for the quick reply. 

 
That is how I change signatures. But if I close Pegasus when I reopen it the Default set indicated reverts to the old one in place at the time of the switch.

[/quote]

 

This says to me that you are not updating the pmail.ini file.  The first thing that comes to mind is you do not have the full rights to the mail directories.

 

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[quote user="famme"]

Well I followed that step and I still cannot see my system.pm! or .pmr

 

However, I have located the default personal.pm! and .pmr files.

 

Is it possible to edit this default "personal" addressbook and follow the steps you have given me so everyone can have this addressbook?

 

Thanks so much for your help thus far.

 

[/quote]

 

Really strange.  In any case if you copy these two files to the same location as the WinPMail program file (winpm-32.exe)  then it will show up as both a personal and system addressbook for you.  It will be available to anyone running that copy of WinPMail as a system addressbook.

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tigershark posted Nov 5 '07 at 1:52 pm

I think it's better to have a good codebase to build on, then having a new release

with only visual things changed.

But to hear from you, that there'll be a next release within this year is very good. 

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David Harris posted Nov 5 '07 at 4:41 am

For what it's worth... I *have* got the ability to split a list mailing into multiple SMTP sessions on my to-do list, but I can't give you any firm timeframe when it might be available.

Cheers!

-- David --

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irelam posted Oct 31 '07 at 3:06 am

Hello,

     try this.  Open the message and make sure you are looking at the html version (Keying in Shift F1 should bring up the Bearhtml help). Key in Shift + F1 again to return to the message. Now key in Shift + Ctrl + P which will cause Bearhtml to attempt to print the message.

If nothing appears to print, I suspect the message is damaged in some way, as you state that others are printing ok.

HTH

 Martin
 

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Thomas R. Stephenson posted Oct 29 '07 at 4:17 pm

[quote user="shubunkin"]

Please forgive me if this has been covered - I searched the site but couldn't find a post addressing this.  When trying to send jpeg photos as attachments, I get an error that appears to be because of size.  This happens even when I use a zip file as the attachment.  However, I can receive e-mails (that have numerous, unzipped jpeg files, or a large zip file) and view them in Pegasus.  Is there a default setting somewhere that would allow me to send out e-mails with larger attachments?  The error message is:

Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

   552 size limit exceeded

[/quote]

 

There is no size limit in Pegasus Mail.  Almost all ISPs though set a limit on size of a message received by their SMTP hosts. If you do a session log there will be a section showing their size limit.  This is a sample of what I see with GMail in a session log,

 

11:03:19.985 >> 0040 220 smtp.gmail.com ESMTP 35sm218440wra\0D\0A
11:03:19.000 << 0020 EHLO [192.168.1.2]\0D\0A
11:03:19.079 >> 0036 250-smtp.gmail.com at your service\0D\0A
11:03:19.079 >> 0019 250-SIZE 20971520\0D\0A
11:03:19.079 >> 0014 250-8BITMIME\0D\0A
11:03:19.079 >> 0022 250-AUTH LOGIN PLAIN\0D\0A
11:03:19.079 >> 0025 250 ENHANCEDSTATUSCODES\0D\0A

and it says they have size limit of 20, 971, 520 bytes.  Others are much smaller.

 

 
 

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David Harris posted Nov 5 '07 at 4:44 am

[quote user="Angus Scott-Fleming"]

You don't need to re-index the NMF.  The only time you'll have issues with NMF is if you have more than 300 (I think) NM messages, at which point Pegasus Mail stops updating the folder.

[/quote]

The limit is 750, and all that happens is that the program stops updating the view AUTOMATICALLY. You can press Ctrl+W or click the "Open new mail folder" toolbar button at any time to force a rescan, no matter how many messages are in the folder.

Cheers!

-- David --

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Thomas R. Stephenson posted Nov 10 '07 at 10:44 pm

[quote user="Arthur van Haarlem"]

Well.....

I tried copy/paste from a D-list in Notepad.

I tried typing the email addresses by hand in Notepad.

I tried exporting as CSV from a spreadsheet. 

 Either I get an extra "a" behind every email address (someone@hotmail.coma) or I get the error message: "A" is not a valid email address.

 This happens both on my PC and my laptop.

Can someone suggest a (pref. free) program that makes a text file without the extra "a"???

Thanks in advance

[/quote]

 

Editpad is an ASCII editor and should save as plain text.  That said, Notepad saves as plain text for me as well. 

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pmerik posted Apr 26 '08 at 6:24 pm

Thanks, Han,

That works fine. I have Pegasus configured that way, which makes closing/reopening more convenient than deleting multiple folders one by one...

Accidental deletion would have dire consequences, since deleted folders don't end up in the Deleted... folder. But is there really any such risk?

The folder delete confirmation isn't disabled by the Ask for confirmation before deleting objects setting. In addition, for ordinary folders (not search results) this dialog is pretty safe, as there is no way to confirm deletion with a single click or keystroke.

Perhaps the issue could be brought up again - or am I missing something important here?

Erik 

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