Though the specifics are different, it actually sounds as though the cause might be the same as the problem I've had over the past few days--which just got solved yesterday.  Now maybe it's not the same cause, but if you want to try, check out the thread I started about attachments (at the moment maybe 3 below yours).  Specifically, you might try downloading drtcp from dslreports (link in that thread) and setting your MTU options as are discussed there.  That MIGHT solve the problem--because it sounds like your attachments are fragmenting.  You can read the wikipedia entries about MTUs and MTU pathing and they'll glaze over your eyes.  But that drtcp executable sure cleared up the issue I was having (attachments not sending, stopping partially through), and it's very obvious how to use it (at least after reading that thread).  If you decide to try, at the very worst you can easily change your settings back afterward.

It appears that sometimes certain installations of Pegasus just has trouble sending email to certain addresses--and though they can email your brother, that doesn't necessarily mean email to you follows the same route--so it might be hitting a machine somewhere that's squawking at that MTU path setting.

On the other hand, I may be completely wrong, but at least I'm trying to help!

OK more information:

These numbers, of course vary. Below are the ranges:
when the spam filter stops working 

how many messages are in the in box?     5-50

How many messages are in the spam folder?  10-500

how long has pmail been up?  1  - 12 hours 

How often is it failing?  1-5 times daily

[quote user="Han v.d. Bogaerde"]

I suggest to go Tools -> Public Folders and re-add the tree.

[/quote]

Thanks Han. Worked a treat. There they all are.

Ellie
 

> I know that there is a way to configure a holding zone for email
> should the primary email server become unavailable due to network
> outage or server issue, and that this can be automatic by configuring
> an alternate MX record with a higher priority.  According to someone I
> have spoken with the email would be stored in one large chunk ( linux
> server) then when the promary server becomes available it would pull
> all the data back.  Does anyone know how to configure mercury to do
> this?

Mercury/32 does not at yet have the capability to perform as a MX server.  That said you can setup Mercury/32 to create a domain account that will store mail delivered for a domain and then the primary system can connect via a POP3 type connector (fetchmail, MercuryD) and deliver it to the users.  Of course the DNS must be modified to point of the Mercury/32 system as a MX host.

[quote user="Bob"]

I just received a call from an office where I occasionally work and where I am--for better or for worse--the default IT person. Someone tried to send out a very large e-mail about 265Meg in size.  He can still check mail but Pegasus is working at a snails pace, and there is a message at the bottom left that says "applying mail filtering rules."

 I have advised this individual to go to lunch and see if Pegasus Mail finishes "applying mail filtering rules" by the time he gets back. Was this good advice or is there something else going on here?

 Thanks,,

Bob Mulder

Raleigh, NC

[/quote]

Tell to close down Pegasus Mail and remove the hughe *.cnm file from the Home mailbox location.

checkdisk and a reboot solved the problem.

Thanks 

Thanks.  Problem solved.

[quote user="Ginhead"]

Hi !

I have a question about one extension I am using called "MultiPOP". I think it is useless and that the extra functionality it offers is already present in Pegasus Mail (v.4.41), but since I do not want to loose any settings, I would rather ask the question to be sure.

Thank you for your time.

Cheers !

Ginhead. 

[/quote]

Yes you are right. Multipop is obsolete. The identities functions are much better to use.

[quote user="Ginhead"]1) when you choose an IMAP account, can you have a copy of all the emails on your hard drive ? and (2) How does it work with the trays and folders in Pegasus Mail, does this structure is "replicated" on the server ?[/quote]

Good point: the ability to have offline email is an advantage of POP and a disadvantage of webmail. You can, however, have your cake and eat it with IMAP. Most IMAP clients allow for some form of "disconnected IMAP" under some name of other. I tend to keep everything server-side only myself, but checking in the help file I see offline use is definitely possible with Pegasus.

From the Pegaus Help file:

[quote]As you use an IMAP profile online, Pegasus Mail will build up a cache of information from the remote IMAP mailbox. This means that information about folders, headers and messages is stored locally on your PC. Pegasus Mail allows you to access this locally cached data in offline mode, without requiring any kind of network connectivity to the remote host. When you mount an IMAP profile offline, you can see all the folders in the profile, and can read any messages that are present in the folder cache. In offline mode, the IMAP profile is read-only - you cannot delete, change or add messages or folders in the profile while offline.[/quote]

You can highlight the profile and select the "use offline" button in the little "Manage IMAP Profiles" window  to switch to offline mode.

As for subfolders, as I recall you would need to check the box "This server supports folders within folders"  to see subfolders in Pegasus. Otherwise, since the namespace on most IMAP servers is "INBOX", so that in most email client interfaces every other folder appears to be a subfolder of INBOX, you end up only seeing the inbox.

Question (2) -- You should be able to modify your folder structure in Pegasus as you wish. For example, with Gmail, the folder "Gmail" appears to be what Pegasus calls a "tray". (With most IMAP accounts, INBOX would appear to be a "tray"). I could easily add a folder to the "Gmail" folder/tray, and it would then be there in the interface in Apple Mail on my Mac or in whatever else I logged on with from wherever. In fact, Gmail is a special case, since it lacks a proper folder structure and instead creates a  "label" server-side to match any folder you create in your mail client, so that if you logged into Gmail's web interface you wouldn't see a folder but a new label ... but you get the idea. Changes to the folders you make in Pegasus are reflected on the IMAP server.

Martin:

OK.  I just played with this a little more on a trial and error basis.  I tried eliminating the switch entirely.  And it appears that in Norton AV 2007, you don't need a switch; you just need the file marker.  

So this command line seems to be working now: C:\Progra~1\Norton~1\navw32.exe "%f"

Thanks again for helping me get this started.  Sorry for the bother.  Hope this solution will help someone else. 
 

I use TextPad - it has a nice search function that finds text in files (say, *.PMM) and displays the results in a separate window.  

Clicking on a result opens the file and places the cursor at the first occurrence. RegExp is supported, too.

It's also a superior text editor. [Y]  Shareware; http://www.textpad.com

 

[quote user="Anne-Kzn"]I send out emails to my consultants using distribution lists. I also use a draft stationary letter. In both the distribution list and the draft letter, I have checked the 'confirm reading' box. I really need to know that the emails have been received, but I'm not getting any receipts. At a recent meeting I requested that these consultants must have their email set up to allow for the receipts to be sent back to me. Unfortunately most don't use Pegasus, and all said they were set up to send receipts, but for some reason the emails I'm sending do not seem to arrive requesting 'confirm reading' - from Outlook, anyway. I know it's working, because I've included myself on the distribution list so that I can keep a check on the emails, and Pegasus is definitely getting and responding to the request.

I don't know Outlook at all - is there something I'm doing wrong, or can anyone tell me why Outlook does not seem to respond to requests from Pegasus, or how I can get them to set Outlook up so that it does?[/quote]

Try adding this header under the "Special" tab and see what happens.  FWIW, this is what Outlook uses.

 Disposition-Notification-To: <your email address>

Maybe nothing since many people turn off these responses as an anti-spam measure.

I appear to have solved the problem by adding the command line parameters -Z 1024 to the shortcut, as suggested by Thomas Nimmersqern in this thread.  Thank you Thomas!  Both laptop and desktop are now receiving normally.

Now to try and install it on a new Vista laptop...

(I am still suspicious of Flashplayer upgrade...)

Ok!  Thanks to BOTH Thomas'es, I understand how the hierarchy is setup and how to make it function (I needed both tips to make it work).  With regard to the ongoing discussion about the future way it should work, I would agree that having it work like Outlook would be preferable and probably for many people, more intuitive...but intuition sure is a subjective thing! [:P]

Thanks everybody!

[quote user="janurroz"]My Pegasus mail is not moving New Folder messages to the Main folder as it should.  Does anyone have an idea why this could be and how it can be fixed?   Thanks. - Jan
[/quote]

1.    Check the settings in the basic set to ensure that the mail is being sent to the main folder and not stored in the new mail folder on closing.

Allow read messages to stay in the new mail folder  Usually when you close the new mail folder, Pegasus Mail moves all the messages you have read but left there to  the folder you have specified as your Default Folder (see below). If you would prefer new mail to stay in your new mail folder until you explicitly move or delete it, check this control.

2.    Check the setting of the "Default folder" Go through the selection process to ensure it's actually a folder you have selected.

3.    Right click on the "Main" folder and do a "Check consistency" to ensure the folder is in good shape.

[quote user="geby"]Technicaly, spamhalter plugin can be called for IMAP messages too. But problem is outside. In case of IMAP PMail not have place where can be stored classification result. This is reason why PMail not using SpamHalter on IMAP accounts.[/quote]

 That doesn't quite make sense because I can reclassify the message as Spam or Ham and when I do, I can move the message to different folders, add annotations, or anything and the classification follows the message around just fine. So, it must be storing it somehow?

 Jeremy

[quote user="ineuw"]One instance of WinPMail cannot see all user mailboxes unless you have added their mailboxes an user account via "Add mailbox to list" and you have not mentioned that you are using this.

Hi Thomas,

That is exactly what I have done.  I used the "Add mailbox to list".   Now, the question remains, is it possible to indicate unread mail automatically, as opposed to the colour change occurring only when I click on each mailbox?

 Nope, you have to go into the added mailbox to make is active.  Even then the the count on a folder will be wrong unless you actually click on the folder. You can though run multiple copies of Pegasus Mail using the -MS commndline option and then use the popup "Telltale" new mail notification to know when the new mail arrives.  I do this quite often.
 

If you only have a formatted signature you will have no signature at all unless the rich text box is checked.  If you want a signature with plain text message you need a plain text signature.

I misunderstood the term "rich text".  I ignored it because I thought it refers to Microsoft's .rtf format.

ineuw

Is there a way to optionally send the confirmation of reading depending on who it's going to?  e.g. it throws up a screen "do you want to send this confirmation of reading to joespammer@spammerworld.com.invalid

Thanks for the suggestion. We had a problem with an oversized PST at the same time, but the IMAP folder problem was common to all the users. I have just completed a test using Outllok Express and, unfortunately, there appears to be a 2GB limit on IMAP folders. This may not be entirely due to Mercury (v4.01a) but a Microsoft/Mercury combination - I have not tested with Thunderbird as yet. 

The test involved repeatedly copying one email with a 50MB attachment to a IMAP folder. This way the Outlook Express dbx files stayed small but the Mercury PMM file grew to over 2GB. Once over 2GB the emails began to become corrupted.

Many thanks for your help.  If anyone has a solution to this limitation I would appreciate knowing about it.

 Thanks

  Mike

There was a lot of discussion recently about two-sided printing and I suspect that your problem is analogous.  It seems that PM always re-initialises the printer and ignores any temporary setup.  The cure is supposed to be to use BearHtml for printing - press Ctrl+Shift+P while viewing an html message - but this doesn't work if the message is just plain text.