Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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rickofms posted Jun 16 '07 at 4:21 am

Here is another thing that conistently causes Pegasus to shut down for me - whenever try to print an attachment. Printing the message is no problem, but when I am looking at an attachment and try to print, Pegasus exits and shuts down. Just got a  new computer, and it still does it. Any help out there for this? pmail 4.41 / WinXP.

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> he configurado el correo saliente y ahora logré la autenticación correcta para el envío pero pegasus me devuelve este error
> 550 5.7.1  Client does not have permissions to send as this sender
>  
> ¿cómo lo puedo solucionar?
> Gracias, desde ya
>
> I've configured the outgoing email and now I got the correct authentication for sending but I get this error pegasus
>
> 550 5.7.1 Client not does have permissions to send as this sender
>
> How I can fix it?
>
> Thank you, from now

Looks like you do not have the proper authentication for this sender

David Harris has implemented ESMTP AUTH CRAM-MD5 for WinPMail.  It does a SMTP authentication in accordance with RFCs 2554 and 2195.  It will also do the LOGIN and the strange MS AUTH=LOGIN.

Go to Tools | Internet  options | (Sending) SMTP, edit the SMTP configuration, select the "Security" tab and then select the SMTP Authorization option as specified by your ISP.  Most require the the second or third SMTP Authorization option

There are some ISPs that advertise CRAM-MD5 but do not support it.  In this case you should try using v4.5 or later.  It has an option to fall back to the less secure options.

Do not use CRAM-MD5 authentication even if it is advertised  

The process of logging into the SMTP server to authenticate your identity can take a variety of forms: the server "advertises" the forms it understands, and Pegasus Mail looks through that list, choosing the most secure form it recognizes. Some forms are very "weak", in that they either transmit your credentials as clear text or in a form that can be easily broken, while other forms are "strong", in the sense that it is very difficult to work out your credentials simply by observing the exchange of data between the two programs. Unfortunately, one of the strongest forms of authentication, called CRAM-MD5, is commonly misconfigured on SMTP servers, even at quite reputable ISPs - the server will advertise that it supports it, but will actually fail any attempt to use it. Getting the ISP to realize that they are at fault is a lost cause in most cases - it's almost always easier simply to check this control, which tells Pegasus Mail never to use CRAM-MD5 for this server. You should be aware that you reduce the security of your connection by checking this control: CRAM-MD5 is the only commonly-used authentication form that offers reasonable security, and by disabling it, you force Pegasus Mail to use less secure methods... But sometimes you may decide that being able to send mail is more important than being able to do it securely. The choice is yours.
Parece que no tienen la debida autenticación de este remitente

David Harris ha puesto en marcha ESMTP AUTH CRAM-MD5 para WinPMail. Lo hace de una autenticación SMTP, de acuerdo con RFC 2554 y 2195. También se hará el LOGIN y el extraño MS AUTH LOGIN =.

Ir a Herramientas | Opciones de Internet | (envío) SMTP, modificar la configuración de SMTP, seleccione la pestaña "Seguridad" y luego seleccione la opción Autorización SMTP tal como se especifica por su ISP. La mayoría requiere el la segunda o tercera opción SMTP autorización

Hay algunos proveedores de Internet que anuncian CRAM-MD5, pero no lo apoyo. En este caso deberías intentar usar v4.5 o posterior. Tiene la opción de recurrir a las opciones menos seguras.

No utilizar la autenticación CRAM-MD5, incluso si se anuncia

El proceso de registro en el servidor de SMTP para autenticar su identidad puede adoptar diversas formas: el servidor "anuncia" las formas que entiende, y Pegasus Mail mira a través de esa lista, la elección de la forma más segura que reconoce. Algunas formas son muy "débiles", en que, o bien transmitir sus credenciales como texto o en una forma que puede romperse con facilidad, mientras que otras formas son "fuertes", en el sentido de que es muy difícil de resolver sus credenciales simplemente al observar el intercambio de datos entre los dos programas. Desafortunadamente, una de las formas más fuertes de autenticación, llamado CRAM-MD5, es incorrectas más comunes en los servidores de SMTP, incluso a los ISPs muy buena reputación - el servidor publicidad que da soporte, pero en realidad se producirá un error cualquier intento de uso. Obtener el ISP para darse cuenta de que tienen la culpa es una causa perdida en la mayoría de los casos - es casi siempre más fácil simplemente para comprobar este control, que dice Pegasus Mail no utilizar nunca CRAM-MD5 para este servidor. Usted debe ser consciente de que reducir la seguridad de su conexión marcando este control: CRAM-MD5 es la forma de autenticación sólo de uso común que ofrece una seguridad razonable, y mediante la desactivación de ella, la fuerza de Pegasus Mail para utilizar métodos menos seguros ... Pero a veces usted puede decidir que ser capaz de enviar correo es más importante que ser capaz de hacerlo con seguridad. La elección es suya.

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David Harris posted Jul 17 '07 at 7:52 am

[quote user="earl7399"]So - there is no way for a user to modify this (i.e. extend the number of characters in the subject column in a folder)?
[/quote]

Not in the current versions, no. It's definitely on the to-do list though. Unfortunately, it's an extremely major change - it requires a considerable amount of work: I can't just change a couple of lines of code to make this happen (mostly because there are millions of folders around the world that will be affected).

Cheers!

-- David --

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The "Preserve HTML in replies" option only has any meaning for messages in multipart/alternative format - that is, the format where the message contains both a plain text and an HTML version of the same message.

If someone sends you a pure HTML message (i.e, one where the only part is an HTML part), then there is no text version for me to fall back on, so I have to use what's there. I tried tag-stripping the HTML at one stage, to produce a "plain text" version, but it doesn't work - there's just too much going on in an HTML message to be able to do that (the results were unusable at least half the time).

It's just one of those things, unfortunately. If the only content I have available to me is HTML, then I'm more or less forced to take it formatting and all.

Cheers!

-- David --

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Valter Mura posted Jun 18 '07 at 12:26 pm

AFAIK (I used some years ago a plugin for OpenOffice.org), you need to have both programs opened and then, if you wish to send the message immediately, to enable the "send the message immediately" option. The behaviour was that, if I closed the Office program, Pegasus Mail didn't send the file for me.

But if you need to review the message, you need to use the Queue Manager, and send it manually (I do it so) or automatically ("send every....", in Tools/Internet Options)

Hope this useful...

 

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Zagra posted Jun 13 '07 at 2:44 pm

Thomas, 

Thanks for the info. That cleared the 'User Name' problem but left a Winpm-32.exe error and PM would not start. This was solved by removing all PM files, doing new install and copying the contents of the old ADMIN folder en bloc to the new ADMIN folder. All the messages, folders and Internet details appeared. There was a small problem: some of the folders were duplicated with messages from December last year!! A bit of judicious pruning and copying cured that.

 Thanks again for your help

 Alan 

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Mike posted Jun 11 '07 at 7:15 pm

This is about mailboxes, Kieran?

 

If so, Thunderbird did, and still does, used the mbox format; so nothing has changed there.

 

Frankly, since Pegasus can handle mbox, as well as its own native format, I'd don't know I'd even bother to convert.  I think I'd make a copy of the folder/s I wanted to move--you'll find it/them in:

 

C:/Kieran/Application Data/Thunderbird/Profiles/<Some random number>/Mail/Local Folders

 

After that, I'd make a new mailfolder inside Pegasus's GUI and choose "Unix" format.  Pegasus will then give that file a name consisting of a (random?) number and the file extension .MBX.  If you rename your mbox file to the same name and drop it into the same place in the hierarchy, on the C: drive where the mailfolder resides, it will then over-write it, and next time you open the program you'd see the mails there.  From there you could use drag-and-drop within the program's GUI to move the mails.

 

But go with the converter, if you find it easier.  I haven't used Dawn, but it seems to be what most people use.  The Thunderbird format hasn't changed, so there's no problem there.

 

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modicr posted Jul 4 '07 at 1:28 pm

Hello!

[quote user="Aidan C A Hopkins"]I am currently in the process of encouraging my employer to adopt Pegasus Mail. He seems very impressed so far! I am currently looking for any comparative reviews of Pegasus, Eudora, Squirrelmail and Roundcube (the main competing products) and my researches to date have mostly brought up rather old information. If anybody has URIs of recent independent articles/reviews they would be much appreciated and would help the cause! TIA[/quote]

How is Pegasus Mail adoption going on ?
BTW, I like the following two sentences about Pegasus Mail 4.41 in Softpedia's comparative review (2006-AUG-05):

The finish line of today's race is called Pegasus Mail, one of those programs that, from time to time, happen to leave me speechless.

What I should say is "This is Pegasus Mail, take it, install it and let it fly, I don't have anything else to add about it!", but I'll try to make you understand why I would do such a thing.

Lovely description, is it not? 

Regards, Roman

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David Harris posted Jun 12 '07 at 5:41 am

Unfortunately, no, not without actually altering the program's Windows-level resources. This is one of those things that would be routinely translated as part of the process of producing a version of the program for a new language, but it currently can't be translated in isolation.

It's a perfectly fair suggestion though, and I'll try to note it as something to do in future.

Cheers!

-- David --


 

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This sounds too easy.

 

Simply create another user account.

 

On my pegasus mail system I have several user accounts

Each has a different file structure, but the PUBLIC folders remain

the same.

 

I would create a user name by year, for instance

If that gets too cumbersome you could install 2 copies of pegasus into different

directories and have each copy access different PUBLIC files.

 

This should get around the problem of two user files within the smae 

ddirectory pulling up ALL the public folders.

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[quote user="Thomas R. Stephenson"]Someone must have at least told you the name of the server software when they were proposing the change.  Is this a Windows server? [/quote]

Actually I only spoke to a member of staff there who told me that they are having this whole new system (leased) set up by a consultant. I do not know the type of server at all. I will probably just wait and see what happens, as it is really nothing to do with me (except that I set the Pmail arrangement up for them and I would hate it all to be broken). They do keep backups of everything, so if all else fails they can restore their settings in some way.

I briefly spoke to the consultant who said that he knew Pegasus Mail. He ran it from the early 90's, though probably not much recently as he knew nothing of David's recent shift in gears. He agreed that it all sounds most promising, though. We didn't do much chatting other than that. He did say the server was on back order and that he would most probably set it all up the way it is now, until the server arrives.

Thanks Thomas,

Ellie 

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Han vd Bogaerde posted Jun 9 '07 at 9:28 pm

[quote user="Nikosandros"]

Hi,

I've just deleted a folder by accident.  Is there any way to undo the mistake?

 [/quote]

Not from within the program. Pegasus Mail doesn't use any trash system. Perhaps you can use a 3rd party undelete utillity. There are some available from download sites like tucows, download.com and such.

 

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V-com, made by Avanquest.  Current versions include Fix-it Utilities and System Suite (versions 7 are most recent).   I have used this for over 6 years, even though I did try AVG, Nortons, CA, PCillin, MacAffee, to name a few.  In my opion, Fix-it contains the absolute best AV program (other than not being able to use the auto-email scan with Pegasus.  The updates are prompt, fast/easy to install,  and have in the past detected virus that Norton and others did not. The other utilities included in Fix-it are also superb and have saved me many times from giving up on my o/s, formatting, and reinstalling.

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Thomas R. Stephenson posted Sep 5 '07 at 9:15 pm

[quote user="bbroeckert"]

I have 7 Novell Netware 6.5 file servers that are running Pegasus 4.21c, and I have a problem with one site when sending file attachments.  A user uses a distribution list to send announcements to roughly 100 users.  Today for example, the user sent 2 very small attachments, one Word and one Excel file.  Almost all users had no problem opening either file, however I had one user that could open the Excel file but got the following error message when attempting to open the Word document.  The document name or path is not valid.  Try these suggestions.  * Check the file permissions for the document or drive.  * use the File Open dialog box to locate the document.  (C:\Document~\Bev\...\Temp\WPM$2B27.doc.

The puzzling thing is if the secretary resends the file, the user can open it without any problem.  Another part of the puzzle is, it's not always the same user that can't open the file.  It is not consistant. 

We use our own pop e-mail server, so it's not a problem between ISP's. 

Any suggestion would be much appreciated.    

[/quote]

 

The first thing I would do is try using a session log since it looks like what is happing is that there is some sort of POP3 TCP/IP download failure at the very end of the message (maybe packet fragmentation).   I would also look at upgrading to v4.41 to see if this helps. 

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Thomas R. Stephenson posted Jun 8 '07 at 7:45 pm

> This is a great list.  Thank you.  Is there any chance that
> an importer would be built in to future versions of Pegasus?
> The implementation of such a tool would be invaluable for
> people wanting to switch over to PMail.

Think about it a bit more.  Do you want WinPMail carrying around all of that conversion code just for a one time process?  How much of David's time would be spent changing this code to keep up with all the other mailers? 

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