Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Michael posted Sep 9 '24 at 2:28 am
  • This time there are three major changes in this version:

    1. I've implemented a relocation of the default IER file cache location (if not having been customized previously) which will be applied automatically if confirmed on first launch after updating: The cache directory will now be a subdirectory of the respective Pegasus Mail user's new mail directory for ensuring that it will stay the same location when using Pegasus Mail on portable devices or networks. Please note that copying existing cached files to the new location may slow down the first Pegasus Mail launch after updating IER once for each Pegasus Mail user!

    2. Next one is an extended menu option for changing Pegasus Mail's HTML renderer: It now offers additionally the option to use Pegasus Mail's internal RichText module as HTML renderer which may be helpful for a couple of Windows XP and Linux users: While BearHtml will be enabled by default if detecting MSHTML modules of IE versions below v8 they may now easily switch to the built-in renderer if regarding it to serve their requirements better. It should be capable of restoring itself even after updates trying to restore renamed files for applying these changes. Please note that switching to and from the built-in renderer will require a restart of Pegasus Mail which will be offered as an immediate option after selecting the respective switch.

    3. Another important change is the migration of image processing from using the system's GDI+ interface to the favour of the open source FreeImage library (already coming with Pegasus Mail) which might speed up HTML rendering a little bit if loading embedded images.

  • This version also brings a slightly modified handling for the BearHtml related crash of the previous version for taking care of yet unknown reasons to cover.

  • Additionally it includes slightly modified help files for better readability and some adjustments with regard to required Windows versions and also fixes and removes some outdated URLs.

  • Then it fixes a workaround dealing with improper use of HTML 5 elements in supposedly IE 11 compatible messages which accidentally would hide images.

  • It as well fixes a charset issue affecting HTML text imported into Pegasus Mail's editor from external HTML files if containing non-ASCII characters in UTF-8 and local ANSI encoding.

  • And it finally works around an issue caused by invalid size formatting of embedded emoticons in notifications from Pegasus Mail's support forum.


recent by Michael  ·  Sep 11 '24 at 3:04 pm
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Upcoming IERenderer image cache changes


Hi All,


A new version of IERenderer will soon be released. That version will include a change to the default location of the image file cache directory. This change is significant enough to warrant a pre-release advisory to provide you with an opportunity to give it some consideration instead of being surprised by it during the next upgrade. Michael in der Wiesche gracefully accepted my offer to create and post the advisory, this advisory.


As you may know, the current default location for the IERenderer image file cache directory is in [WinDrive]:\Users[WinUser]\AppData\Roaming (= %APPDAT%) with a fallback location of [WinDrive]:\Users[WinUser]\AppData\Local\Temp (= %TEMP%). The following concerns have been expressed about these locations:


  1. When running a portable instance of Pegasus Mail, any cached image files are left on the host machine.
  2. In a multi-user shared installation (network installation) where users run Pegasus Mail from any PC on the LAN, their cached image files do not follow them from PC to PC.
  3. Cached image files do not travel with the mail data when copying a mailbox directory to a new installation of Pegasus Mail.

Michael is addressing these concerns by changing the default location of the IER image file cache. The new location will be a subdirectory of the new mailbox directory. The next upgrade will detect whether your image file cache is in one of the two default locations, and if it is, it will offer to relocate it to your new mailbox directory. If you agree, the new image file cache directory will be created in your new mail directory and all cached image files will be moved to it. This may take some time. If you don't agree, the image file cache will remain where it is.


You will still be able to control the location of the image file cache directory from within the IER configuration dialog.


This is not the only change contained in the new release. Watch for its release announcement or, once it is released, visit its version history page at


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jtd posted Aug 10 '24 at 6:50 am

Running v4.81.1154, the outgoing "queued mail" folder has what appears to be a blank message with no address. If it is deleted, it reappears shortly after. When sent it generates an error to the effect of "has no address". How to get rid of this persistent rogue message?


recent by jtd  ·  Aug 12 '24 at 12:12 am
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sfleury posted Jul 27 '24 at 6:10 pm

Hello
For several days, I have problems to connect to an S MTP server - It seems to be an auth entification problem
Th e ISP gave me the following information :


Protocol Server -WEB- Port TLS SSL Authentication
IMAP imap.online.net 143 (recommend) Yes No Yes
IMAPS imap.online.net 993 No Yes Yes
POP3 pop.online.net 110 (recommend) Yes No Yes
POP3 pop.online.net 995 No Yes Yes
SMTP smtp.online.net 25 Yes No Yes
SMTP smtp.online.net 587 (recommend) Yes No Yes
SMTP smtp.online.net 2525 Yes No Yes
SMTPS smtp.online.net 465 No Yes Yes


my mail adress is achats@circus-photos.com
Let assume that my password is password


What should I check in the different panels for SMTP settings and what value should I enter (if needed)


Thanks everyone for any help you can provide
Have a good evening


recent by sfleury  ·  Jul 29 '24 at 11:29 am
65
5

I just set up Pegasus email. I used the same info that work with 2 other email clients. But when I tried to send a test email, i get:


"Delivery has failed on the enclosed message for the following reasons reported either by the mail delivery system on the mail relay host or by the local TCP/IP transport module:


TCP/IP error while processing job
A network error has occurred while WinPMail attempted to send your message.


The SMTP server I use is "insecure."


Would appreciate suggestions. Thanks.
K


37
2

Hi folks -


For a couple of years, I haven't been able to find a way to permanently set, as a default, the font size for the message body of outgoing messages.


The current default is 10 points which is smaller than I would prefer.


I can highlight the message body, click "f" for font, and scroll down to, say, 12 points, which does change the message font size, but I can't find a way to permanently change the default.


Does anyone have a suggestion?


Thanks,


Eleanor White


73
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thomasjennings posted Jul 13 '24 at 4:38 pm

I have a folder containing about 300 emails and I need to export the messages so that another person can read them in another email program. My version of PM does not have export or back up in its menu. Version info below.


How do I export the messages?


Thanks


Tom Jennings


Version 4.80 Jan 16 2022 build 1028


Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2022, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.


WinPMail version: Version 4.80.1028, Jan 16 2022, build ID 1028
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: Single-user mode, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\Pmail\Programs
Home mailbox location: C:\PMAIL\MAIL
New mailbox location: C:\PMAIL\MAIL
TMP environment variable: C:\Users\Thomas\AppData\Local\Temp
TEMP environment variable: C:\Users\Thomas\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled


  • WINSOCK version: WinSock 2.0
  • WINSOCK path: WSOCK32.DLLCommandline: -roam -AActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 1 (1 active, 0 inactive)Last new mail count: 453Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

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mstrwiz posted Jul 6 '24 at 1:27 am

My Cox Email has been migrated to Yahoo. I have configured the Network Configuration in PMail for Yahoo. I am using POP. I can retrieve/delete my email for my Cox Account on Yahoo.


I've generated an APP password for PMail.


I'm unable to Send (SMTP) from PMAIL to Yahoo. This is the Trace showing end of transaction. I've masked the sending and recipient email address in the trace.


Can someone tell me what I'm doing wrong in my configuration?


19:18:15.371: >> 220 smtp.mail.yahoo.com ESMTP ready
19:18:15.371: << EHLO [192.168.168.11]
19:18:15.402: >> 250-hermes--production-ne1-79ddd986d8-qbr42 Hello [192.168.168.11] [72.209.145.48])
19:18:15.402: >> 250-PIPELINING
19:18:15.402: >> 250-ENHANCEDSTATUSCODES
19:18:15.402: >> 250-8BITMIME
19:18:15.402: >> 250-SIZE 41697280
19:18:15.402: >> 250 AUTH PLAIN LOGIN XOAUTH2 OAUTHBEARER
19:18:15.402: << AUTH LOGIN
19:18:15.449: >> 334 VXNlcm5hbWU6
19:18:15.449: << amN1cnRpczEzQGNveC5uZXQ=
19:18:15.480: >> 334 UGFzc3dvcmQ6
19:18:15.480: << eWFwYWtreWRqY2VlemdxeA==
19:18:16.105: >> 235 2.7.0 Authentication successful
19:18:16.105: << MAIL FROM: SIZE=436
19:18:16.293: >> 250 2.1.0 Sender xxxxxxx13@cox.net OK
19:18:16.293: << RCPT TO:yyyyyyy@gmail.com
19:18:16.324: >> 250 2.1.5 Recipient yyyyyyy@gmail.com OK
19:18:16.324: << DATA
19:18:16.355: >> 354 Ok Send data ending with <CRLF>.<CRLF>
19:18:16.480: >> 550 Request failed; Mailbox unavailable


Really appreciate any help that I can get.


Thank in advance!


recent by mstrwiz  ·  Jul 10 '24 at 10:32 pm
98
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Steeley posted Jun 9 '24 at 7:28 am

My wife has been using Pegasus for going on 30 years, and has created a unique message filing system.. nested folders within nested folders.. like hundreds of filing trays with filing trays below them, and many thousands (10's of thousands?) of emails in them.


Example:
Topic 1, with sub topics, May 2020, June 2020, July 2020, etc.
She may well have subfolders under each; Subject 1,Subject 2, etc. under May 2020, and again same or similar named subfolders under June 2020 folder, and July, etc. (The subfolder names make sense only to her..smile ). The messages are located under those subfolders (filing trays).


Well, it appears she did something in the course of "organizing emails" (not sure what. Moved, maybe?) and the folder/filing tray "Topic 1" can no longer be found.


I've expanded all the folders, but can not find the "Topic 1" folder anywhere.. smile


But I can text search (headers) for emails sent from a particular sender that would have been filed somewhere under "Topic 1", and have found about 4800+ messages that appear to be emails that would be under that topic 1, so they still exist somewhere. However, the displayed location folder/filing tray in the search results doesn't include the full path, so I can not locate the parent folder those messages are (now) nested in or under.


So the question is, can I/how can I locate precisely where the actual email message(s) that were found and listed in the search results folder, are now actually residing in the Pegasus folder list?


recent by Steeley  ·  Jul 10 '24 at 3:33 am
88
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Michael posted Jul 5 '24 at 2:05 am

Since this doesn't fit into the thread about using App passwords in Pegasus Mail with MS mail accounts I'm posting this URL in a new thread: The page linked to provides further URLs to information about various other authentication issues related to MS mail accounts. It's for informational purposes as a starting point for figuring out more details since it primarily deals with Exchange related connection building:


53
1

My ten year old laptop got permanently knocked out of use recently by a catastrophic malware attack. The new laptop is running Windows 11. I copied across the PMAIL folder and contents to the C:\ drive, fired up C:\Pmail\Programs\winpm-32.exe and was delighted to see my old friend burst into life. I created a shortcut etc. to make it easier to start, and everything is working fine as far as I can see.


A few questions have come to mind:


  1. I haven't actually installed the program so it does not get listed as an app. Does Windows know about it? I do know that the program is using Appdata\Local\Temp for environment variables. Does it matter that the program hasn't actually been installed?
  2. I am currently running Version 4.70 (win32), Feb 27 2014, build 546 which is waaaay out of date but does everything I want. I believe that I should be able to install the current (beta) version over the top of it to bring it up-to-date. Is there any particular reason why I should do this, given that I don't have any issues with 4.70? I'm getting old and work along the lines of "if it ain't broke, don't fix it".
  3. Is there anything I can do to move the program into the Program Files (x86) folder? I'm not keen putting stuff at the C:\ level. I know that I cannot just move the PMAIL folder and contents there because the configuration file will still point to C:\paths so the program will not be able to find what it needs. Would installing the up-to-date version somehow give me the option of getting stuff in the right place?

I have been using Pegasus mail for over 25 years and am still hooked on it. Many thanks to David and everyone else involved in producing and supporting this wonderful piece of software! smile
Thanks,
Nigel


45
6

I want to move or copy files out of my "Copies to self" folder to save space but every tie I do I get an error, must re-index the folder, and they come back.


My "copies to self" default is collecting thousands of emails over time as I keep them for historical purposes and records. There are so many that it now take over 20 minutes to open and list.


How can I move them to another folder/message tray to clear out the "Copies to self folder" and save space without geeting the error that requires me to "re-index" only to have them all come back?


recent by Agentx42  ·  Jun 30 '24 at 10:49 pm
5.84k
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