The perfect forum for discussions or technical questions about Pegasus Mail.
I just want to take the time to thank all for your help in solving my recent problems. It is most appreciative and so glad there are folks out there willing to help dunnies like me. It is certainly true that you learn something new every day. thank you once again!
Hi All. I have many emails that take quite some time to open, usually 1 minute, compared to the rest, which are almost instantaneous. Once the email is open, the body consists of continuous lines of Asian characters and other symbols. No part of it is in English.
Whilst it is rendering these emails, there are no other menu buttons or such displayed int hat window. They only appear once the body is rendered.
It appears to be an issue with the last couple of IE renderer updates.
Is anyone else experiencing this issue?
After a period that Pegasus Mail was unable to send via SMTP, our support staff sent me the following message:
I noticed you use the authentication as below from you log:
13:44:10.028: >> 250-AUTH GSSAPI NTLM LOGIN
We don’t use this authentication method.
Could you use the authentication as below?
GSSAPI NTLM to Normal Password
I searched NTLM here in the PMAIL Community and found nothing that helped me. What is our org's Support Staff talking about? How can I make this change?
Thank you in advance,
Jay
Since a while sent messages are no more copied to the self folder (in my case mailfolder !_Sent).
WinPMail Version 4.80.1028, Jan 16 2022, build ID 1028
on Windows 10.0.19044.2486
Have I missed something - or accidentally deleted?
While I await my other problem on trying to see if i can recover messages that disappeared from my new mail folder, i ran across another I forgot to ask about.
In receiving mail I sometimes get messags w/attachments that say type unknown and believe I need to go to a location to add word or excel etc. in order to receive What/where is the procedure I need to go to add these type of documents in able to view
Thanks again
Always appreciate your help and glad you folks are there to help
Danny McGill
Using v4.80.1028 on Windows 10.
Created a new user today (Call it: NEW) based on some of the settings of OLD.
For a while, both could be opened at the same time and worked fine but, then every time I used the shortcut to open OLD, NEW opened up, so I rebooted.
I still can't open OLD. When I click the shortcut, nothing happens. I see in Windows Explorer that files are still there, but is there a way to actually get them to open on my computer?
Is my only option to save the files and then substitute a backed up copy that I have from Pmail>Mail>OLD?
Thanks
Somehow the new mail folder with messages still in them was accidently deleted....is there a way to recover the folder/messages that were still in there? The folder seems to be starting over i usually keep all the messages for any response still in there until I do find it necessary to move to a particular folder if i wish to save
I wore out a Microsoft mouse and bought another Microsoft Comfort corded mouse. It works fine for everything a mouse should do, except scrolling withn a Pegasus folder. Scrolling works fine within an email, and scrolling works in other programs and apps. And the old mouse, which is still sort-of OK, scrolls just fine in PM folders. What the heck? cheers, Bruce
My university is switch email to the MS Cloud. I received this notice (among many others):
"The [university] stopped supporting less secure email authentication protocols. This change impacts username and password authentication for IMAP and POP3 Office365 email functionality.
Basic Authentication is an outdated authentication standard that allows and poses serious security risks to the [University] community and their privacy. Any apps connecting to [University] email that do not use a technology called Modern Authentication will no longer be able to connect. Email apps compatible with Modern Authentication are listed below. "
all the listed apps are, of course, versions of outlook/office, but the notice implies that there is a method of continuing. Is "modern authentication" something that I can implement in Pegasus?
I don't think Pegasus is responsible, but my mail provider refuses to go any further until I have discussed it with you. We have used Pegasus for many years, without problems. We are currently running Pegasus 4.80, on Win-10, and using a mail server from our local internet provider, eastlink.ca. In brief, Eastlink revised their security protocols, requiring us to update our password. The revised p/w works on Eastlink's webmail, but when we entered it into Pegasus, using the Pegasus Setup Wizard, followed by an attempted login to Eastlink, the trace shows things going smoothly up to the request, (from the mail server), for the p/w, at which point their server throws an error message: ERR AUTH, Authentication Failed. (Pegasus displays a message that either username or password are incorrect.)
Seems to me that it is not Pegasus which is complaining, but Eastlink, who are rejecting the transmission from Pegasus. Eastlink says it has nothing to do with them, but must have something to do with the transmission from Pegasus itself. (I don't have a very good feeling about this being easily resolved...) (And, underlying it is a distinct hostility on the part of Eastlink to our use of POP-3 in the first place.)
Hello, again. After getting past the problem of "Pegasus dies after saying 'Preparing folder management layer'", by doing a Dropbox rewind of the entire Mail directory, I've done the necessary reconfigurations (don't know what the rewound system thought I was a new user) and am almost back up and running, sending and receiving, and my old data are all there. But there's one problem I haven't been able to solve: the proper handling of the received .CNM message files.
Currently they are landing in the same directory as the folder .PMI and .PMM files, and the STATE.PMJ, PMAIL.INI, and PND files, for example -- but they stay there and are not automatically deleted when the message is moved to the New mail folder or, by a filter rule, to some another folder. They just sit there and accumulate.
What's worse, if I delete a .CNM file, its message (now located in New mail, say) is no longer readable!
I've messed up something by making some change since all was working well, but can't figure out what. A little background: A few months ago, I used the proper Pegasus tool (I believe) to move my mail folder from what I'll call the OLD directory to a NEW directory within the Dropbox folder, so that it would be backed up by Dropbox. Everything worked. But later I discovered that the OLD directory (specifically its "craig" subfolder for user craig) was still in use as well -- for .CNM files. The PMAIL.INI was located there, too.
So the standard "move" procedure either didn't work right, or (more likely!) I messed it up somehow.
So now, in recovering from my crash by means of a restore, I thought I'd "fix" (dangerous thought!) this odd combination of OLD and NEW directories. (Maybe it's also significant that the old installation was multi-user and the restored one is declaring itself to be single-user -- which is fine now.) I ran pconfig32 to move both Home and New mail directories from OLD/~8 (i.e., OLD/craig) to NEW. Seemed to work OK, except for this problem of not deleting the .CNMs and not letting them be deleted safely.
So I'd like to better understand how the CNM files work, both intrinsically and with respect to the Home and New mail directories, so I can fix everything.
Sorry to be bothering you again, but I certainly do appreciate your help!
Thanks,
Craig
I'm currently unable to start my beloved Pegasus. A few days ago, it crashed, warning me about a problematic folder. I replaced it with a backup copy, to no avail: The banner now immediately shows "Preparing folder management layer" for a second and then disappears. It has created a lock file, but hasn't changed anything else in the New mail (= Home) directory.
Any idea what the problem might be? I'm running 4.80, which was installed in multi-user mode, I believe (there's a PMAIL.USR file).
I'd appreciate any suggestions! I feel helpless without my flying horse!
Thanks,
Craig
I have installed Pegasus Mail on my new laptop and try to manage download controls. But both available functions to avoid repeated excessive downloads don't do their job:
"Delete mail on server once it has been successfully retrieved" should be enough, but every time I see the program startting to download 1575 new mails again.
The alternative, "Download only unread mail" does not work either.
What can be wrong in my settings?
Frank Steenkamp
The situation is this: when I start Pegasus, I get a message which asks me to enter a username. When I enter »bosjo», a new message appears claiming that there is no such user. I have also tried some »identity names», but without success.
I think what has happened is this: Some days ago, my old NAS died, or at least I'm not able to get it to work anymore. This contained the mail directory for Pegasus until a few years ago, then I move this directory to my new NAS. It seems I did that in an improper way, so that something was still active on the old NAS. If I remember correctly, I just copied the mail directory to the new NAS, and changed the address somewhere, but probably not the right place. I have now used pconfig32 to change the address in pmail.cfg; I think that address was still pointing to the old NAS. It now contains the address J:\HOME\MAIL~N (J is the new NAS [I have also tried J:\HOME\MAIL~N, which seemed more logical, but it did not work either]). The mail directory is J:\home\mail\bosjo. New mail has been added to the folder files in that directory, but PMAIL.INI seems very old, and probably has not been used for a long time.
I think I am using some kind of hybrid of Pegasus; I installed 4.80 a few months ago, but immediately had a nasty crash pasting something when composing a message. I then downgraded back to 4.73, but still had some problems with pasting in new messages, so I assume a part of 4.80 did survive the downgrade. I don't think that has anything to do with this problem, but added this information for completeness.
Assuming that I can extract the mail directory from the old NAS (I think the harddisk is gone, but I took a backup each night of some directories, and hope the mail directory is among them), how do I piece together a working pegaus environment on my new NAS? And if I cannot retrieve the directory from the backup, what hope is there for retrival of my old email?
Thanks in advance for any help!
/bosjo
Hello.
After updating from Pmail 4.73 to 4.80 a changed behaviour has been noted, now everytime Pmail is started it immediately make a connection to some server "w84.rzone.de"
Anyone know what could be the reason for this?
Greetings all -
Recently upgraded from 4.7 (as I recall) to 4.80.1028. I have always from early years using PMail sorted my mail into filing trays and folders. Until now I've been able to double left click a mail folder to open and view its contents while also being able to double click an individual email message to view and reply to it as well. While I can still open the individual messages, double clicking a folder fails to open it. I can open it with the 'Open' option on the menu bar above the folder window so it's not a big problem, just something that I always found convenient to readily access my mail folder contents. I did figure out I had to upgrade the IE Render app on my PC since once clicked on a folder name, PMail would essentially freeze for some reason but I go that sorted. Is there something I've overlooked in the setup for the new 4.8+ PMail version that will enable double click opening of folders?
Thank you very much in advance
Dennis Shinn
PMail user since the late '80's
[Pegasus Version 4.80.1028, IRR version 2.6.6.0]
When a link is received in an email with:
Content-Type: text/plain; charset=UTF-8,
Content-Transfer-Encoding: 7bit
it gets broken at various punctuations.. (the "https" is edited to keep this forum from rendering the pasted text as a clickable link)
ex: h...s://mydomain.com/myforum/index.php?action=notifyboard;board=40.0
..for example, at the semi-colon above.
Other clients (Roundcube, horde, etc.) don't suffer this affliction. I believe it's been that way for a long time.
Is this corrected (or scheduled to be) in a later version of either Pegasus or IRR?
We have temporarily withdrawn the public beta to improve the way it handles the disabling of old Gmail POP/SMTP definitions. In its current form, there are certain types of definition (particularly those that use a simple username as the login component, without adding the full '@gmail.com' suffix) that the Gmail setup code will not detect and disable correctly, leading to confusion when the old definitions remain in use but fail.
We expect to re-release the public beta in a couple of days. Our apologies for any inconvenience this might cause.
pmail 4.80, win 10
pmail ( single user ) on a second drive, copied from the first drive, shows that the email is all in an admin folder, the only folder at that level in the mail folder. that admin folder is read only, and a windows admin can not unmark that read only.
no new mail can come in.
any ideas?
I am having an issue with the formatting of new emails, whether they are new messages or replies, that appears to be related to the program's optional signature setup. The program, v 4.73, is configured to automatically insert a formatted signature at the end of a new email. This has worked flawlessly for years. Recently, however, the program has begun applying the formatting of the signature file to the entire email. This includes the text of an original message that is being replied to. I have tried purging the signature under Tools > Options > Outgoing mail > Signatures, but the error persists. Can anyone offer a suggestion as to how this can be resolved?
Below is an example.
The replay headers and the initial font for the reply should be Aerial 10.
