Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

101
1
eirman posted Nov 13 '21 at 1:29 pm

Google are now forcing 2 Step Verification on a lot of users.
To view your Gmail within Pegasus, you will need to disable 2-Step Verification within Gmail's Security settings.


Once you have disabled 2-Step Verification you will then have the option to allow Less Secure Apps Access within Gmail's Security settings which is a requirement for using Pegasus with Gmail.


Future versions of Pegasus will hopefully fix this issue.
The sooner the better smile


NOTE: If you don't use Pegasus with your Gmail address for a fixed period, you will have to reset the Less Secure Apps Access option in Gmail. I don't know what this period is, but I reckon that it is about one month.


(I'm not sure if any of the above applies to IMAP)


89
1
dom54 posted Nov 12 '21 at 9:56 am

Hi,
since many years I use GMail POP3/SMTP/IMAP services from pegasus Mail having set a specific PMail app PWD on GMAIL.
This morning I was initially able to download the list of new messages from GMail, but afterwards I was unable to sucessfully connect via POP3 or IMAP from PMail, nor I was able to send any email via SMTP.
I've created a new GMail app PWD for PMail, checked that my GMail config is properly configured to get emails from external email programs, but without sucess.
My PMail settings are:


  • POP3: server pop.gmail.com, port: 995, "Via dicrect SSL connect"
  • SMTP: server smtp.gmail.com, port: 465, "Via direct SSL connect"I've read that Google has started switching to Auth 2., but I've not received any notification from Google.My Android tablet doesn't have problem in accessing my GMail account.Any suggestion?TIA Domenico

recent by dom54  ·  Nov 12 '21 at 10:38 am
48
5

I'm using POP for seventeen different mail addresses on a collection of different mail providers.
It has been fine for many years but from yesterday has attempted to pull new mail from an account that no longer exists.


The dialog box shows:
15:37:43.133: --- 9 Nov 2021, 15:37:43.133 ---
15:37:43.133: Connect to 'mail.districtwebmasters.org', timeout 30 seconds.
15:37:44.310: >> +OK Dovecot ready.
15:37:44.310: << USER errors@districtwebmasters.org
15:37:44.373: >> +OK
<< 0018 PASS XXXXXXXXXXX
15:37:46.381: >> -ERR [AUTH] Authentication failed.


I've reviewed Tools > Internet Options > [Receiving] and this address is not in there.


Another odd symptom, the dialog runs quickly but, as far as I can see the problem address is around the 20th being accessed (i.e. off the bottom of the list of addresses in settings)


Restarting Pegasus or rebooting the PC does not clear the problem.


A review of pmail.ini while pegasus was running showed an additional POP definition and, examining that, it's the one causing problems. (Even though the PC has been rebooted several times to try and clear the error)


Closing Pegasus again caused the additional POP definition to disappear from pmail.ini but I still get the errors when fetching new mail.


The unwanted POP definition is recreated in pmail.ini when I restart Pmail.


Where's that coming from and what's the best way to remove it please?


92
6

Using PMail 4.41 (yes, I know it's old)


Maybe for the last month or so, when viewing mail in the New Mail folder, I have been receiving emails where the From field and/or the Subject field are blank.


When I examine a regular email using the Raw View, I see that those fields are plain text (appropriate email addresses or subject text). When I examine an email where the From field or Subject field are blank, I see something like this:


From: =?UTF-8?B?4oCq4oCq4oCq4oCq4oCqTmV1cm9wYXRoeVRyZWF0bWVudEdyb3Vw4oCq4oCq4oCq4oCq4oCq?= <deleted for privacy>


Subject: =?UTF-8?B?4oCq4oCqU+KAquKAqnXigKpmZuKAqmVy4oCq4oCqIEbigKpy4oCqb23igKrigKogTuKAquKAquKAquKAqmVyduKAquKAquKAquKAquKAquKAquKAqmUg4oCq4oCq4oCq4oCq4oCq4oCqUGFpbj/igKo=?=


To: <my email address>


Can anyone tell me why this is happening? What email system (host or transport) is creating these messed up fields?


Fortunately, most of these are spam, but still ..


Thanks in advance!


Malcolm


recent by Michael  ·  Oct 28 '21 at 3:08 am
169
1
Einar posted Oct 25 '21 at 4:30 pm

Hello,


I have used Pmail for decades and would like to continue. But my ISP changed mail system. Their support guy write that Pegasus uses SSL v3 that is not supported.


They tested my account and found that it works fine with 143 / 587 with STARTTLS and 993 / 465 with SSL / TLS.


Can someone point me to an URL that tells me how to setup what they want?


I have tried to set up my account with STARTTLS without any luck. And I have a feeling that support@uniweb.no really does not want to bother with other mail programs than the big players. I on the other hand think that Pmail helps me keeping the nasty players out. As they probably do not look for ways to get into a mail program that few use.


39
2

This is a test of the image upload function. Hopefully a colored U.S. map is below. For those who are curious, it indicates the States that I have motorcycled in.
616dd48e47cc6


If this works, be advised that an attempt to do the same in a reply failed with a "Javascript no post found" error.


recent by Joerg  ·  Oct 25 '21 at 2:10 pm
92
2
Pasco posted Oct 21 '21 at 8:54 pm

My new provider dont't supply POP, only IMAP.


I want to use some facilities that I know about POP:


  • downloading new mail into my computer, so that I can work off-line;
  • downloading only unread mail;
  • selective (what I set-up) downloading;
  • downloaded mails remain on the server.

I suppose this is difficult under IMAP, but is it possible with PMail, perhaps with special adjustments?


Pasco


recent by Michael  ·  Oct 22 '21 at 7:05 pm
126
2
davidb posted Oct 15 '21 at 11:59 am

Long time happy user of Pegasus Mail - many thanks. Much appreciation to David for a wonderful product. My installs have many kilometres on the clock and still going well. smile


However, since recently installing on two new Windows 10 Lenovo laptops (wife and I) we noticed that whilst the performance of Pegasus Mail is mostly very good, for some reason it sometimes takes a minute or two to open an email.


It doesn't seem to matter whether it's a text or html email, and it is not always the case - sometime emails open very fast. And it does not seem to be related to whether it is Pegasus Mail's first run of the day or it's been open for a while. I have mulitiple user accounts on both machines and all user accounts act the same way.


Any tips for me to try to track this down, please?


WinPMail version: Version 4.73.639, Mar 30 2018, build ID 639


recent by davidb  ·  Oct 20 '21 at 2:42 am
129
4

Last open ok 8 oct 2021, no use before today.


Open mail freeze application, rolling blue windows and white shape, no error 1h wait don't change, only solution is to close. I can read mail only by "Reply" but no attachment.
PMAIL V 4.73.639 and IERenderer V 2.4.10.3 (original from install)
Windows 10 Education V 1909 build 18363.1854.


Take IERenderer Version 2.6.4.31 here : and program can't start, freeze after give name (load folder...).


It's a bit boring because I use it for work.


Request help !!!


recent by Michael  ·  Oct 19 '21 at 4:23 am
72
2

PM ver. 4.73


Folder selector for copy or move message to a folder has disappeared. Can I find a setting in PMAIL.INI or STATE.PMJ ?


STATE has these lines


[SELFOL]
Select a mail folder=618,135,950,557
DEFAULT=618,135,950,557
Select a mail folder RS=2831,396,453,600
Select one or more mail folders RS=84,36,334,424
Move a mail folder or tray RS=345,155,288,409


Is my problem in this section of the state?


recent by Michael  ·  Oct 9 '21 at 5:38 pm
0
-1
closed
ms007 posted Jun 25 '20 at 9:10 am

[quote user="idw"]

... for providing me with a minidump file ...
[/quote]

Done

[quote user="idw"]

... Maybe I also need your help for testing some IER versions for me?
[/quote]

 Do not hesitate to contact me.

0
-1

[quote user="Joerg"]The error message itself is OK in case Pmail / IER detects a wrong file format. But why it appears so often?[/quote]

Here we go again, Joerg: Since you describe this error message twice as occuring while replying it can't be an IER error message, and I'm 100% sure it's a TER/HTS error message since I've seen such error messages before. There are further indicators confirming this: IER's own error messages would usually come with a caption showing IER's name and version number as their title - if they don't come as an exception dialog which usually includes the exception code and address. Errors only affecting replies, forwards or printing are usually TER/HTS errors, only so-called runtime errors and exceptions might come from other modules except when clearly indicated as IER error messages as explained above.

Now with regard to fixing such an error: No chance except for buying a more recent TER/HTS version by David Harris as discussed in a recent thread. I do already fix such errors by decoding and recoding faulty PNG files when they come as embedded images within the HTML message (it's possible to do this), but if they come as attached parts in a multipart/related MIME message the images aren't submitted to the HTML renderers for fixing prior to Pegasus Mail's reply, forward or print processing with TER/HTS.

Sorry to say (and not to know why this dialog shows up more than once) ...

0
-1
closed
irelam posted Jun 21 '20 at 2:50 am

I agree with your point on vertical scrolling halted when at the bottom of the editing screen. I try to scroll down before the editing cursor reaches the bottom of the window.

I have not seen the overlaying screen issue as I keep all my screens visible. I use Tile to show all the windows.

Martin 

0
-1
closed
Brian Fluet posted Jun 18 '20 at 4:27 am

Pane resizing has stuck between sessions in my test.  If you running the main Pegasus Mail window maximized try windowing it stretched full screen and see if the new sizing will stick.  Check the "Save the Pegasus Mail desktop state between sessions" option as well.  The help file doesn't reference pane size it's worth consideration during troubleshooting.

0
-1

All fair statements below, I'd say.  

Right, the only price which suits anyone's convenience for an email client these days is "free".  Although a PMail user since 1990, I do recall paying US$50 for Eudora back some years ago, as an experiment.  That seemed quite within the frame at the time, but that was then and this is now.   

I know that Pegasus & Mercury have been a mission and a calling for David H., long since.  And I also remember at least some of the struggles over the years.  Some time ago -- funny that, how so much nowadays seems "some time ago" to me -- apparently there was some backstage shuffling around to fund an update to TER, and on a different occasion to assist David in his rebuild from what I took to be an abrupt hardware failure of his production server.  

David has tried, he really has.  As have some number of you who keep this forum going.  Yet the headwinds against what David is trying to continue doing blow incessantly and relentlessly, punctuated from time to time by eruptions of discontented entitlement over this, that, and the other.  (Not from you, Joerg, please understand, but from your users, who, as you say, "are not interested in any explanations".)  

I also recall -- from better times -- Thomas Stephenson's (R.I.P.) excursion to visit David in Dunedin, and the lovely photos he posted on his website.  

As for Michael's "we absolutely must know about them":  oh, I have continuing annoyances with TER in text mode, but I just live with them, since I do understand the situation when it comes to funding updates, and I infer that you're referring to "fancy", not text.   

I hope that development can continue to go on, and on, and that we won't be looking at turning down the lights and putting the cat out anytime soon.  Yet I also know that our numbers do dwindle, and that the appeal of some 10-15 years ago for committed annual subscribers did not meet the hoped-for yield.  

Perhaps we will yet endure.  



0
-1

Well, the problem seems to have resolved itself, possibly after another update from MS.

I don't have Pegasus installed in anything like what was just suggested. I have separate partitions set up on my PC for the OS, my applications, and our home directories. Pegasus is installed with my other applications, in the D: drive. My Pegasus mailbox is installed in my home directory: E:\<My Name>\PMail. This has worked perfectly for me for over 20 years, but Windows 10 is clearly making it for difficult for the applications.

The problem yesterday seems to have been that non-MS applications, that wanted to check on their licenses when starting, were having trouble getting an internet connection. This affected HR Block and Quicken. It also seems to have affected GlobalProtect, which needs to make a VPN connection to the university where I worked to give the OK on the license for the Windows 10 Enterprise that I'm using. Normally that needs a refresh about every 6 months, so it's not something that I get really familiar with. Yesterday GP would not connect. This has never happened before.

Everything seems to be working this morning, but I noticed one change: When I brought up GlobalProtect today, I got a login page that I didn't get yesterday. Yesterday, when I brought up GP, I didn't get the login page, so GP didn't get my password. When I ran the troubleshooting logging for GP, I saw it complain about no password, but I wasn't sure if that was normal or not, having never watched the logging before. Today, I got a completely different GP first screen which came up with my username and asked for my password. After that, it connected and now everything seems to work correctly.

Pegasus now connects to my POP3 and SMTP servers within 1-2 seconds, just as it always has, so things are back to normal. Frankly, I don't know what fixed it: the MS update, the change in GP behavior, or the simple fact that there was another reboot in there.

thanks, 

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