Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Barius posted May 16 '07 at 1:40 am

I have the exact same problem. However, the users at my office are all using the English version.

I am pretty sure from testing I've done that the problem occurs on shutdown of Pegasus, when the ini file gets written out, not on startup as you might think.

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BoarX posted Nov 21 '16 at 5:00 pm

Thanks guys! I am back up and running (fingers crossed!) after 7 hours of restoring tray structure by hand. Yes, HIERARCH.PM seems to contain bunch of suspiciously looking lines. Fortunately I found a description of its format here: 

http://wiki.pmail.com/index.php?title=KB:Pegasus_Mail/Structure_of_HIERARCH.PM_File

There is also important tidbit here:

http://community.pmail.com/forums/thread/23579.aspx 

 Will have to work on it. Also I have a bunch of old folders still in UNIX format, so that might have contributed to the restoration trouble. Just documenting my experience in hopes that it will make someone's life easier.

 Happy Thanksgiving everyone!

Alex

 

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Han vd Bogaerde posted May 12 '07 at 10:30 pm

Well when a disk crash / disk full situation is involved, there is very little that can be done by the programs using the disk.

First of all, but you will have done that, make sure you got plenty of diskspace.

I doubt if you can recover mails, If the folder information (in the right mouse menu) gives a size that is matching the total size of the messages then you have bad luck. If the filesize on disk is much larger then the messages do expect it to be, there might be a possibility. In any case make sure to make a copy of the pmi and pmm file involved.


 

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gfts posted May 12 '07 at 3:14 pm

You can change the password from

 TOOLS -> INTERNET OPTIONS -> RECEIVING POP3 -> EDIT THE HOST AND GIVE A NEW PASSWORD YOU HAVE MENTIONED FOR YOUR SERVER.

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Based on my experience, I agree with David (always a safe option here!), use NDS with Netware > 4.1. I found that it was virtually maintenance free on the server side. So sweet! I really liked the NWAdmin plugin which used to be available from the University of Lyon (France).

I also agree that Netware 6.5 is the best server operating system ever. Sigh.  

-- Alan
 

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I've noted this issue. At the moment, it's possible to move messages retrieved by different identities, but not by different POP3 definitions. It would be trivially easy to inject a header into downloaded messages that indicates the definition that retrieved them: this header could subsequently be used in expression filters to do the type of thing you're asking for.

I'll definitely add this to the next release for you. I suggest that once you see blogs or discussions here indicating that full development is operational again (once I have finished the internal transitions that are happening at the moment) you send me a personal message to jog my memory.

Cheers!

-- David --

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whiskyfizz posted May 17 '07 at 1:59 pm

Hi !

Perhaps you can evaluate this Python scripting feature by setting up a partnership with a local university or school, and their computer science department. For instance, this could be suggested as a subject for a thesis or something like an end-of-the-year-programming project. Also, this way, you can attract more users to Pegasus Mail amongst the younger ones, and maybe even future developpers and coders who will join our growing community. I think it is a win-win suggestion, on your side the coding is done by someone else, the students as a project, and on their side, it is surely an interesting and challenging project which gives the students the opportunity to work and contribute to a "real" program. So what do you think ? (Maybe this has nothing to do anymore with the title of this thread, in that case I am counting on the moderators :-)).

Bye !

Ginhead.
 

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irelam posted May 11 '07 at 5:02 am

Hello

    Unfortunately there is no easy way. As you know, in Outlook each user has their own Id and password. The only simple way you could achieve this is to collect a file of all your users Ids and passwords, as the process requires a login. Not a good idea at all.  At present this individual login is achieved by the Pm2msm.ini values, but with a little work I could force a login dialog. But that would require user participation.   [:(]  Hmmm...

 

Martin
 

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toab posted May 22 '07 at 4:25 pm

You are not using Norman perhaps? This is similar to my problem http://community.pmail.com/forums/thread/942.aspx , just the invalid errorcode is different, a 6 instead of 2, but both invalid according to David.

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Someone suggested that I swap in another NIC to see how it affected this hanging problem. I didn't have one handy so instead I updated the drivers for my existing one (an old Netgear FA311) and that seems to have done the trick! I can now forward those particular HTML-formatted emails without killing my network connection and hanging the computer. I guess the old drivers were either defective or corrupt.

So, perhaps my blaming Pegasus was misplaced. It still seems odd to me that Pegasus is the only network program of the many on this computer that would trigger the symptom. 

 All's well that ends well.

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Personally I setup addressbooks and dist. list using a full SMTP address in the form "FirstName Lastname"<user@example.com>  This way the username is part of the email address and the address is fully definitive no matter how it's delivered.  In addition I use the Mercury/32 PH server pointing at the system addressbook so that the POP3 users of Pegasus Mail can also access this addresbook.  One of these days there will be a LDAP server as well so that will add a lot more capability for a number of other email clients.

 

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gvokalek posted May 10 '07 at 6:59 pm

[quote user="Correlator"]If you don't get such messages too often, save it into a file with extension *.b64 and then use, for example, WinZip to "open" it. WinZip will show its contents as a couple of text files. One of them will be your message in plain text format, which you can extract and read in Notepad etc.[/quote]

 Thanks!  Your suggestion works.

It is an adequate workaround because I only receive these problem emails occasionally.

 cheers,

george.



 

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Phil posted Jan 20 '08 at 7:06 pm

[quote user="irelam"]

Just on this last point. Why would anyone want to read/capture a file that was in read/write mode by some other process? This indicates that the file has a strong possibility of being updated. The Read-only version (yes Word/Excel are guilty) is then only an approximation to the current version of a file.  This kind of thing is most common in my work when two or more people on a network are sharing and updating data.

Martin 

[/quote]

 You're right Martin but sometimes users need to do some things we didn't think they could have to do. For example, it happens to me quite often to be happy to have the feature "open a file in read-only mode because it's already opened by word or excel" (I made a lot of changes and suddently realize that I want to keep a copy of the original).

A good solution could be to warn the user that the file is in use and ask him/her to confirm he wants to attach the current version to his/her mail.

Regards


 

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rgl posted Jul 23 '07 at 6:00 am

Hi, 

> This strange behavior is occurring on a brand new IBM Thinkpad with really nothing unusual added.

There's indeed a strange glitch according to Pegasus MDI when used with IBM Trackpoints:

Thinkpad Trackpoints can (and are by default) be configured to use for scrolling through the page.
To scroll that way one has to press the middle "UltraNav"-Key and simultaneously press the trackpoint into any direction.
Other than "normal" Windows behaviour this scrolling always triggers on the window beneath the current trackpoint position, even it's not the active window. Furthermore the Trackpoint pressure will be recalculated to control both the horizontal and the vertical scrollbar at the same time which means that one may scroll diagonally, too.

So far for the technical background, what I wanted to say is that it's not a "normal" scrolling technique which therefore cannot be compared with "normal" scrollwheel-mice.

The glitch now seems (only) to happen when this scrolling is invoked inside the window of PMail MDI on an empty window position where no child window is placed. Then the main area will be resized, the child windows will "scroll away" and scrollbars will appear even if they were not available before. It looks like that instead of any MDI child window (because at the scroll position there's none) the whole main area with all the other child windows will be scrolled (away).

Since I use Pegasus in full screen mode and have arranged a couple of used windows (mail folders) to fill all available space that Trackpoint-Phenomenon does not happen anymore, at least not unintentionally.

 

Finally, if it ever happens that folder windows became out of sight in PMail, there are two ways to repair:

1. The hard way: Kill the application task hard using the "Tasks" tab in the Task Manager to

prevent it from saving its configuration files with the

"wrongly-scrolled" window coordinates. Keep in mind that all other

configuration changes done in this session might be lost, too.

2. The soft way: If the wrong coordinates are already saved by any reason, you must select each open folder window in PMail itself under menu item "Windows" and first close it by pressing ESC before reopening later after all windows have been closed. After closing the last out-of-sight-window the (unusable) scrollbar will go away automatically.
To "repair" the global folder window you can also directly edit the file pmail.ini - Close PMail before! - and adapt the coordinates stored in "[Pegasus Mail for Windows] / Folder manager window rectangle" to some small values (left upper corner). But always save a backup of at least this file or at best the whole mailbox directory before editing this file, since mistakes in that file might make things worse. Anyway I do not recommend to manipulate this file manually if you can not oversee the consequences...

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